Ross Stores

Retail Associate

Ross Stores

Aurora, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores, where we believe in providing our customers with high-quality products at unbeatable prices. As a Retail Associate, you will play a crucial role in helping us achieve this goal by providing exceptional customer service and maintaining a clean and organized store environment. We are looking for individuals who are passionate about retail, have a strong work ethic, and are committed to providing an enjoyable shopping experience for our customers. If you are a team player with excellent communication skills and a positive attitude, we would love to have you join our team at Ross Stores!

  1. Greet and welcome customers as they enter the store, providing a friendly and inviting atmosphere.
  2. Assist customers in finding products and answering any questions they may have.
  3. Maintain a thorough knowledge of the products and promotions in the store to effectively assist customers.
  4. Process customer transactions accurately and efficiently using the cash register or other payment methods.
  5. Keep the store clean, organized, and visually appealing at all times.
  6. Restock merchandise and ensure shelves and displays are fully stocked and visually appealing.
  7. Follow company policies and procedures for handling merchandise, sales, and returns.
  8. Work as part of a team to achieve sales goals and ensure excellent customer service.
  9. Communicate effectively with team members and management to address any customer or operational issues.
  10. Continuously strive to improve customer satisfaction by listening to feedback and implementing suggestions.
  11. Adhere to all safety and security procedures to protect company assets and ensure a safe working environment.
  12. Attend and actively participate in training and development programs to increase product knowledge and improve customer service skills.
  13. Help with inventory management and perform regular stock checks to ensure accurate inventory levels.
  14. Take on additional tasks and responsibilities as assigned by management to support the overall success of the store.
Where is this job?
This job is located at Aurora, CO, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Associate At Ross Stores Should Have Strong Communication And Interpersonal Skills To Provide Exceptional Service To Customers And Create A Positive Shopping Experience.

  • Knowledge Of Retail Operations: Candidates Should Have A Good Understanding Of Retail Operations, Including Store Layout, Inventory Management, And Point-Of-Sale Systems.

  • Ability To Work In A Fast-Paced Environment: Working At Ross Stores Can Be Fast-Paced, And Candidates Should Be Able To Handle Multiple Tasks Efficiently, Such As Assisting Customers, Restocking Shelves, And Processing Transactions.

  • Attention To Detail: Retail Associates At Ross Stores Are Responsible For Maintaining The Store's Visual Appearance, Including Restocking And Organizing Merchandise. Attention To Detail Is Essential To Ensure The Store Looks Neat And Organized At All Times.

  • Team Player: Ross Stores Values Teamwork, And Candidates Should Be Able To Work Well With Others And Contribute To A Positive Work Environment. This Includes Collaborating With Colleagues, Following Company Policies And Procedures, And Being Open To Feedback.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Multi-tasking

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Aurora, CO, USA is between $22,000 and $40,000 per year. This can vary depending on factors such as experience, job location, and the specific company or industry the Retail Associate is working in.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 20th, 2024
Apply BeforeMay 22nd, 2025
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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