Ross Stores

Retail Associate

Ross Stores

Overland Park, KS, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of retail at Ross Stores! As a Retail Associate, you will have the opportunity to work in a fast-paced and dynamic environment, where you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Our ideal candidate is a team player with a passion for fashion and a commitment to delivering excellent service. If you have a friendly and outgoing personality, strong communication skills, and a desire to learn and grow within the retail industry, we want you on our team!

  1. Greet and welcome customers as they enter the store.
  2. Provide exceptional customer service by assisting customers with their shopping needs and inquiries.
  3. Maintain a clean and organized store environment to ensure a positive shopping experience for customers.
  4. Process transactions accurately and efficiently using the cash register.
  5. Assist in restocking merchandise and maintaining inventory levels on the sales floor.
  6. Stay up-to-date on current fashion trends and promotions to provide helpful and knowledgeable recommendations to customers.
  7. Collaborate with team members to ensure efficient and effective store operations.
  8. Handle customer complaints and concerns in a professional and timely manner.
  9. Actively participate in store meetings and training sessions to improve product knowledge and customer service skills.
  10. Maintain a positive attitude and professional appearance at all times.
  11. Adhere to company policies and procedures, including loss prevention and safety protocols.
  12. Continuously strive to meet and exceed sales goals and targets.
  13. Assist with visual merchandising to create an enticing and visually appealing store layout.
  14. Participate in store promotional events and assist with set-up and execution.
  15. Take initiative to learn and grow within the retail industry and contribute to the overall success of the store.
Where is this job?
This job is located at Overland Park, KS, USA
Job Qualifications
  • Excellent Customer Service Skills - A Retail Associate At Ross Stores Should Have Exceptional Communication And Interpersonal Skills In Order To Provide Top-Notch Service To Customers.

  • Retail Experience - A Minimum Of 1-2 Years Of Previous Retail Experience Is Preferred For This Position. This Demonstrates A Familiarity With The Industry And An Understanding Of Retail Operations.

  • Cash Handling Skills - As A Retail Associate, Handling Cash And Processing Transactions Will Be A Regular Part Of The Job. Candidates Should Possess Basic Math Skills And Be Comfortable Handling Money.

  • Knowledge Of Inventory Management - A Solid Understanding Of Inventory Management, Including Receiving, Stocking, And Merchandising, Is Important For A Retail Associate At Ross Stores.

  • Ability To Work In A Fast-Paced Environment - The Retail Industry Is Fast-Paced And Constantly Evolving. A Successful Retail Associate Should Be Able To Work Efficiently And Effectively Under Pressure, While Also Maintaining A Positive Attitude.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adapt

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Overland Park, KS, USA is between $22,000 - $30,000 per year. This can vary based on experience, the specific retail company, and job responsibilities. Some retail associates may also receive additional benefits such as bonuses, commission, or employee discounts.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 20th, 2024
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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