Ross Stores

Retail Associate

Ross Stores

Tempe, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores! We are a fast-paced, dynamic retail company looking for enthusiastic individuals to join our team as a Retail Associate. As a Retail Associate, you will have the opportunity to work in a fun and collaborative environment while providing exceptional customer service to our valued shoppers. We are seeking individuals with a passion for retail, a positive attitude, and a strong work ethic. If you are someone who thrives in a fast-paced environment and enjoys working with a diverse team, we would love to have you join our Ross family!

  1. Greet and welcome customers as they enter the store.
  2. Provide exceptional customer service by assisting shoppers with finding products and answering any questions they may have.
  3. Maintain a clean and organized sales floor by restocking merchandise, organizing displays, and ensuring all products are properly labeled and priced.
  4. Operate cash registers and process transactions accurately and efficiently.
  5. Keep up-to-date on current promotions and sales to effectively communicate them to customers.
  6. Collaborate with team members to ensure a positive and friendly shopping experience for all customers.
  7. Handle customer inquiries and complaints in a professional and timely manner.
  8. Follow company policies and procedures to ensure a safe and secure working environment.
  9. Continuously strive to meet and exceed sales goals and targets.
  10. Participate in ongoing training and development opportunities to improve product knowledge and customer service skills.
  11. Maintain a positive and professional attitude at all times, both with customers and fellow team members.
  12. Assist with inventory management and stock replenishment processes.
  13. Adhere to all company guidelines for cash handling and loss prevention.
  14. Keep up-to-date on industry trends and customer preferences to better assist shoppers.
  15. Perform other duties as assigned by management.
Where is this job?
This job is located at Tempe, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Associate At Ross Stores Must Possess Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service To Shoppers.

  • Knowledge Of Retail Operations: A Candidate For A Retail Associate Position Should Have A Good Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Point-Of-Sale Systems.

  • Ability To Work In A Fast-Paced Environment: Ross Stores Is A Busy Retail Environment, And A Retail Associate Should Be Able To Handle The Demands Of A Fast-Paced Setting, Including Multitasking And Working Efficiently Under Pressure.

  • Attention To Detail: Attention To Detail Is Essential In A Retail Setting, And A Retail Associate Should Be Able To Accurately Handle Cash Transactions, Maintain Store Displays, And Keep Track Of Inventory.

  • Team Player: A Retail Associate Should Be A Team Player And Be Able To Work Collaboratively With Other Team Members To Achieve Store Goals And Provide An Excellent Shopping Experience For Customers.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Tempe, AZ, USA is $24,000 - $40,000 per year. This range may vary depending on factors such as experience, location, and employer. Retail Associates may also receive additional benefits such as bonuses, commissions, and employee discounts.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 20th, 2024
Apply BeforeApril 11th, 2026
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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