Ross Stores

Retail Associate

Ross Stores

Topeka, KS, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores, where we strive to provide our customers with affordable and fashionable merchandise. We are currently seeking a dedicated and customer-oriented Retail Associate to join our team. As a Retail Associate at Ross Stores, you will play a crucial role in delivering exceptional shopping experiences to our customers. This is a fast-paced and dynamic environment, and we are looking for individuals who are passionate about retail and have a strong work ethic. If you fit this description and are ready to embark on a rewarding career in retail, we would love to hear from you!

  1. Greet and welcome customers as they enter the store, providing a positive and friendly first impression.
  2. Assist customers with finding merchandise, answering questions, and providing recommendations.
  3. Maintain a clean and organized store appearance, including restocking merchandise and keeping shelves and displays neat.
  4. Process customer transactions accurately and efficiently using cash registers or other electronic systems.
  5. Handle customer complaints and concerns in a professional and courteous manner, ensuring customer satisfaction.
  6. Stay up-to-date on current promotions, sales, and company policies to provide accurate information to customers.
  7. Collaborate with team members to achieve sales goals and provide excellent customer service.
  8. Continuously develop knowledge of products and fashion trends to assist customers with their purchases.
  9. Follow proper procedures for opening and closing the store, including cash handling and security measures.
  10. Assist in receiving and processing merchandise shipments, including unpacking, labeling, and stocking shelves.
  11. Maintain a safe and clean work environment by adhering to company policies and procedures.
  12. Attend and actively participate in team meetings and training sessions to improve knowledge and skills.
  13. Adhere to all company policies and regulations, including dress code and code of conduct.
  14. Perform other duties as assigned by management.
Where is this job?
This job is located at Topeka, KS, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Associate At Ross Stores Should Have Strong Communication And Interpersonal Skills To Interact With Customers And Provide Them With A Positive Shopping Experience.

  • Retail Sales Experience: Experience In A Retail Environment, Preferably In A Similar Role, Is Essential For A Retail Associate At Ross Stores. This Includes Knowledge Of Merchandising, Inventory Management, And Point-Of-Sale Systems.

  • Attention To Detail: As A Retail Associate, Attention To Detail Is Crucial In Ensuring That The Store Is Properly Stocked, Organized, And Visually Appealing For Customers. This Includes Maintaining Displays And Checking For Pricing Accuracy.

  • Physical Stamina: Working In A Retail Environment Can Be Physically Demanding, Requiring Long Periods Of Standing, Lifting And Carrying Items, And Restocking Shelves. A Retail Associate At Ross Stores Should Be Able To Handle The Physical Demands Of The Job.

  • Flexibility And Adaptability: Retail Associates At Ross Stores Should Be Able To Adapt To A Fast-Paced And Ever-Changing Environment. This Includes Being Able To Multitask, Handle Customer Inquiries And Complaints, And Assist With Various Tasks As Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Adapt

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Associate in Topeka, KS, USA is between $23,000 to $35,000 per year. However, this range can vary depending on factors such as the size and type of the retail store, the employee's level of experience, and the specific job responsibilities. Additionally, some retail associates may also receive commission or bonuses based on their sales performance, which can increase their overall earnings.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 19th, 2024
Apply BeforeApril 11th, 2026
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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