
Retail Associate
Are you a people-oriented, customer service superstar with a passion for fashion and retail? Look no further! Ross Stores is seeking a dynamic and enthusiastic Retail Associate to join our team. Our ideal candidate is someone who is friendly, outgoing, and has a strong eye for style. As a Retail Associate, you will be the face of our brand, providing excellent customer service and helping our customers find the perfect items to complete their wardrobe. If you possess a positive attitude, enjoy working in a fast-paced environment, and have a love for all things retail, we want to hear from you!
- Provide exceptional customer service to all customers by greeting them with a friendly and welcoming attitude.
- Assist customers in finding the perfect items to complete their wardrobe, utilizing strong knowledge of fashion trends and styles.
- Maintain a clean and organized store environment, including restocking merchandise and keeping displays neat and tidy.
- Process transactions accurately and efficiently at the cash register, including handling cash and credit card payments.
- Continuously learn about and stay up-to-date on all merchandise and promotions in order to provide accurate product information to customers.
- Handle customer inquiries, complaints, and returns with professionalism and a positive attitude.
- Collaborate with team members to ensure a smooth and efficient store operation.
- Follow all company policies and procedures, including safety and security protocols.
- Maintain a strong understanding of the company's mission, values, and brand image, and consistently represent them to customers.
- Contribute to a positive and energetic work environment, promoting teamwork and a customer-centric approach.
- Attend trainings and meetings as necessary to stay informed about company updates and new product releases.
- Meet and exceed sales goals and targets set by the company.
- Proactively seek out and suggest ways to improve the customer experience and store operations.
- Embody a strong work ethic and reliability, consistently showing up on time and ready to work.
- Adhere to all dress code and grooming standards set by the company.
Excellent Customer Service Skills
Strong Communication And Interpersonal Abilities
Ability To Work In A Fast-Paced, Team-Oriented Environment
Previous Retail Experience, Preferably In A Similar Role
Knowledge Of Retail Operations And Basic Math Skills For Cash Handling And Inventory Management
Inventory Management
Communication
Time Management
Product knowledge
customer service
Merchandising
Cash Handling
Visual merchandising
Teamwork
Salesmanship
Problem-Solving
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Associate in Baltimore, MD, USA is $20,000 - $35,000 per year. This can vary depending on factors such as experience, location, and the specific company or industry the Retail Associate is working in. Some Retail Associates may also receive additional benefits such as commission, bonuses, and employee discounts.
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Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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