Ross Stores

Retail Associate

Ross Stores

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people-oriented, customer service superstar with a passion for fashion and retail? Look no further! Ross Stores is seeking a dynamic and enthusiastic Retail Associate to join our team. Our ideal candidate is someone who is friendly, outgoing, and has a strong eye for style. As a Retail Associate, you will be the face of our brand, providing excellent customer service and helping our customers find the perfect items to complete their wardrobe. If you possess a positive attitude, enjoy working in a fast-paced environment, and have a love for all things retail, we want to hear from you!

  1. Provide exceptional customer service to all customers by greeting them with a friendly and welcoming attitude.
  2. Assist customers in finding the perfect items to complete their wardrobe, utilizing strong knowledge of fashion trends and styles.
  3. Maintain a clean and organized store environment, including restocking merchandise and keeping displays neat and tidy.
  4. Process transactions accurately and efficiently at the cash register, including handling cash and credit card payments.
  5. Continuously learn about and stay up-to-date on all merchandise and promotions in order to provide accurate product information to customers.
  6. Handle customer inquiries, complaints, and returns with professionalism and a positive attitude.
  7. Collaborate with team members to ensure a smooth and efficient store operation.
  8. Follow all company policies and procedures, including safety and security protocols.
  9. Maintain a strong understanding of the company's mission, values, and brand image, and consistently represent them to customers.
  10. Contribute to a positive and energetic work environment, promoting teamwork and a customer-centric approach.
  11. Attend trainings and meetings as necessary to stay informed about company updates and new product releases.
  12. Meet and exceed sales goals and targets set by the company.
  13. Proactively seek out and suggest ways to improve the customer experience and store operations.
  14. Embody a strong work ethic and reliability, consistently showing up on time and ready to work.
  15. Adhere to all dress code and grooming standards set by the company.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Communication And Interpersonal Abilities

  • Ability To Work In A Fast-Paced, Team-Oriented Environment

  • Previous Retail Experience, Preferably In A Similar Role

  • Knowledge Of Retail Operations And Basic Math Skills For Cash Handling And Inventory Management

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Salesmanship

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Baltimore, MD, USA is $20,000 - $35,000 per year. This can vary depending on factors such as experience, location, and the specific company or industry the Retail Associate is working in. Some Retail Associates may also receive additional benefits such as commission, bonuses, and employee discounts.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 3rd, 2024
Apply BeforeAugust 19th, 2025
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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