Ross Stores

Retail Associate

Ross Stores

Fresno, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores, where our motto is "Dress for Less" and our goal is to provide affordable, quality merchandise to our customers. We are currently seeking a Retail Associate to join our team and help us achieve this mission. As a Retail Associate, you will play a crucial role in delivering exceptional customer service and ensuring the store is organized and well-stocked. We are looking for individuals who are passionate about retail, have a positive attitude, and are dedicated to providing a satisfying shopping experience for our customers. If you have a strong work ethic and possess excellent communication and organizational skills, we encourage you to apply for this exciting opportunity at Ross Stores.

  1. Greet and welcome customers to the store with a positive and friendly attitude.
  2. Assist customers in finding products and providing recommendations based on their needs.
  3. Ensure the store is organized and well-stocked at all times.
  4. Restock and replenish merchandise on the sales floor and in the fitting rooms.
  5. Monitor inventory levels and communicate any restocking needs to management.
  6. Process customer transactions accurately and efficiently.
  7. Handle customer inquiries and complaints in a professional and courteous manner.
  8. Maintain a clean and tidy store environment, including the sales floor, fitting rooms, and cash registers.
  9. Follow all company policies and procedures, including loss prevention guidelines.
  10. Collaborate with team members to meet and exceed sales goals.
  11. Continuously strive to improve customer service and satisfaction.
  12. Attend and actively participate in team meetings and training sessions.
  13. Perform other related duties as assigned by management.
Where is this job?
This job is located at Fresno, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Associate At Ross Stores Should Possess Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service To Shoppers.

  • Knowledge Of Retail Operations: Candidates Should Have A Good Understanding Of Retail Operations, Including Inventory Management, Stocking, And Cash Handling.

  • Ability To Work In A Fast-Paced Environment: Working In A Retail Store Can Be Fast-Paced And Hectic, So Candidates Should Be Able To Thrive In Such An Environment And Handle Multiple Tasks Efficiently.

  • Attention To Detail: As A Retail Associate, Attention To Detail Is Crucial In Maintaining The Store's Appearance And Ensuring Accurate Pricing And Labeling Of Merchandise.

  • Team Player Mentality: Ross Stores Values Teamwork, So Candidates Should Be Able To Work Well With Others And Contribute To A Positive Work Environment.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • Problem Solving

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Fresno, CA, USA is $25,000 - $35,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some Retail Associates may earn higher salaries based on commission or bonuses.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 3rd, 2024
Apply BeforeApril 11th, 2026
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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