Ross Stores

Retail Associate

Ross Stores

Redwood City, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores, where every day is a new adventure in the world of retail! We are seeking a highly motivated and customer-oriented Retail Associate to join our team. As a Retail Associate at Ross Stores, you will play a critical role in creating a positive shopping experience for our customers. If you have a passion for fashion, an eye for detail, and a desire to provide excellent customer service, we want you on our team. Join us and be a part of the Ross family!

  1. Greet and welcome customers as they enter the store, providing a friendly and inviting atmosphere.
  2. Assist customers in finding products and sizes, and provide recommendations based on their needs and preferences.
  3. Process customer transactions accurately and efficiently, including cash, credit, and gift card payments.
  4. Maintain a neat and organized sales floor, ensuring all merchandise is properly displayed and priced.
  5. Monitor and replenish inventory levels, ensuring all products are available for customers to purchase.
  6. Keep up-to-date with current fashion trends and promotions to effectively assist customers and drive sales.
  7. Maintain a thorough understanding of store policies and procedures, including returns and exchanges.
  8. Provide exceptional customer service by addressing and resolving any customer complaints or concerns.
  9. Collaborate with team members to achieve sales goals and maintain a positive work environment.
  10. Adhere to all safety and security procedures to ensure the protection of customers, employees, and merchandise.
  11. Continuously strive to improve knowledge and skills through training and development opportunities.
  12. Complete any additional tasks or projects as assigned by management.
Where is this job?
This job is located at Redwood City, CA, USA
Job Qualifications
  • Knowledge Of Retail Operations: Candidates Should Have A Good Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Point-Of-Sale Systems.

  • Excellent Customer Service Skills: A Retail Associate At Ross Stores Must Possess Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service And Create A Positive Shopping Experience For Customers.

  • Ability To Work In A Fast-Paced Environment: Retail Associates At Ross Stores Must Be Able To Multitask And Work Efficiently In A Fast-Paced Environment, While Maintaining Attention To Detail And Accuracy.

  • Cash Handling Experience: As A Retail Associate, Handling Cash Transactions And Operating A Cash Register Will Be A Regular Part Of The Job. Therefore, Candidates Should Have Previous Experience In Cash Handling And Basic Math Skills.

  • Adaptability And Flexibility: Ross Stores Is A Large Retail Chain With A Constantly Changing Inventory And Customer Flow. Candidates Should Be Adaptable And Flexible In Their Schedules To Meet The Demands Of The Business And Be Able To Handle Unexpected Situations With Ease.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Redwood City, CA, USA is between $32,000 and $42,000 per year. This range can vary depending on factors such as experience, location, and the specific retail company. Some entry-level positions may start at a lower salary, while more experienced Retail Associates may earn higher salaries. Additionally, some retail companies may offer bonuses or other incentives that can increase the overall salary.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 3rd, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started