Ross Stores

Retail Associate

Ross Stores

Maricopa, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores! We are currently seeking a motivated and customer-focused individual to join our team as a Retail Associate. As a Retail Associate at Ross Stores, you will be responsible for providing exceptional customer service, maintaining the appearance of the store, and ensuring a positive shopping experience for all of our customers. We are looking for someone who is enthusiastic, detail-oriented, and has a passion for retail. If you are a team player with a strong work ethic and a desire to grow within a dynamic and fast-paced environment, we would love to have you on our team. Read on for the required qualifications for this exciting opportunity.

  1. Greet and welcome customers as they enter the store in a friendly and professional manner.
  2. Assist customers in finding products and answer any questions they may have.
  3. Process customer transactions accurately and efficiently.
  4. Maintain a clean and organized store environment, including restocking shelves and organizing merchandise.
  5. Ensure compliance with store policies and procedures.
  6. Handle customer complaints and resolve issues in a timely and satisfactory manner.
  7. Continuously monitor and maintain store inventory levels.
  8. Stay up-to-date on product knowledge and promotions to better assist customers.
  9. Collaborate with team members to achieve store goals and targets.
  10. Follow all safety and security protocols to ensure a safe shopping environment for customers and staff.
  11. Complete daily tasks and responsibilities assigned by management.
  12. Demonstrate a positive and professional attitude at all times.
  13. Attend training sessions and meetings as required.
  14. Continuously strive to provide excellent customer service and enhance the overall shopping experience.
  15. Perform other duties as assigned by the store manager.
Where is this job?
This job is located at Maricopa, AZ, USA
Job Qualifications
  • Customer Service Skills: A Retail Associate At Ross Stores Must Have Strong Customer Service Skills To Provide Friendly And Efficient Service To Customers, Address Their Needs And Concerns, And Create A Positive Shopping Experience.

  • Knowledge Of Retail Operations: Candidates Should Have A Good Understanding Of Retail Operations, Including Cash Handling, Inventory Management, And Merchandising, To Ensure The Store Runs Smoothly And Efficiently.

  • Communication Skills: Excellent Communication Skills, Both Verbal And Written, Are Essential For A Retail Associate To Effectively Communicate With Customers, Team Members, And Management.

  • Sales And Product Knowledge: Strong Sales Skills And Knowledge Of The Products Sold At Ross Stores Are Important For A Retail Associate To Meet Sales Targets, Assist Customers In Finding Products, And Accurately Answer Any Product-Related Questions.

  • Ability To Work In A Fast-Paced Environment: The Retail Environment At Ross Stores Can Be Fast-Paced And Demanding, So Candidates Should Have The Ability To Work Well Under Pressure, Multitask, And Handle High Volumes Of Customers And Transactions.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Detail-oriented

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Maricopa, AZ, USA is $24,000 to $33,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or industry. Some Retail Associates may also receive additional benefits such as commission, bonuses, and healthcare benefits.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 3rd, 2024
Apply BeforeMay 22nd, 2025
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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