Ross Stores

Retail Associate

Ross Stores

Dublin, CA 94568, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores, where we pride ourselves on offering the best deals and latest trends to our customers. As a Retail Associate, you will play a crucial role in providing excellent customer service and maintaining the high standards of our store. We are seeking individuals who are enthusiastic, friendly, and dedicated to delivering a positive shopping experience. If you have a passion for fashion and a desire to work in a fast-paced retail environment, we want to hear from you! Join our team and be a part of the Ross family.

  1. Greet and welcome customers as they enter the store with a friendly and positive attitude.
  2. Assist customers in finding and selecting merchandise, providing product knowledge and recommendations as needed.
  3. Maintain a clean and organized store environment, including restocking shelves and racks, folding and organizing merchandise, and keeping the sales floor free of clutter.
  4. Process customer transactions accurately and efficiently using the store’s POS system.
  5. Answer customer inquiries and resolve any issues or complaints in a timely and professional manner.
  6. Continuously strive to meet and exceed sales goals and targets set by management.
  7. Stay up-to-date on current fashion trends and product knowledge to effectively assist customers and make recommendations.
  8. Collaborate with team members to ensure a positive and cohesive work environment.
  9. Adhere to all company policies and procedures, including loss prevention protocols.
  10. Attend and actively participate in store meetings and training sessions.
  11. Maintain a strong understanding of store promotions, sales, and events to inform and assist customers.
  12. Maintain a high level of energy and enthusiasm to create a positive and enjoyable shopping experience for customers.
  13. Continuously seek opportunities to improve customer service and contribute to the overall success of the store.
  14. Complete any additional tasks or responsibilities assigned by management.
Where is this job?
This job is located at Dublin, CA 94568, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Associate At Ross Stores Should Have Strong Communication And Interpersonal Skills To Effectively Assist And Interact With Customers.

  • Knowledge Of Retail Operations: Candidates Should Have A Basic Understanding Of Retail Operations, Such As Inventory Management, Cash Handling, And Merchandising.

  • Sales And Upselling Abilities: Retail Associates At Ross Stores Should Possess Strong Sales Skills And The Ability To Upsell Products To Customers, Contributing To The Store's Overall Sales Goals.

  • Attention To Detail: With A Fast-Paced And Constantly Changing Retail Environment, Attention To Detail Is Crucial To Ensure Accuracy In Tasks Such As Stocking, Pricing, And Organizing Merchandise.

  • Team Player: A Successful Retail Associate At Ross Stores Must Be A Team Player And Work Well With Others To Achieve Common Goals, Such As Maintaining Store Cleanliness And Meeting Sales Targets.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Dublin, CA 94568, USA is between $25,000 and $40,000 per year. This can vary depending on factors such as experience, location, and the specific company and industry the Retail Associate is employed in. Some Retail Associates may also receive additional benefits such as bonuses, commission, and employee discounts.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 2nd, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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