Ross Stores

Retail Associate

Ross Stores

Prescott Valley, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a customer-oriented individual with a passion for fashion and a knack for sales? Look no further! Ross Stores is seeking a friendly and energetic Retail Associate to join our team. In this role, you will have the opportunity to showcase your excellent communication skills, attention to detail, and ability to multitask. As a Retail Associate at Ross Stores, you will have the chance to be a part of a dynamic and fast-paced environment, while providing exceptional customer service and contributing to the success of our store. If you are a team player with a positive attitude and a desire to learn and grow, we want to hear from you!

  1. Greet and engage customers in a friendly and welcoming manner.
  2. Provide excellent customer service by assisting with product inquiries, locating merchandise, and processing transactions.
  3. Maintain a clean and organized sales floor by restocking merchandise, organizing displays, and keeping shelves and racks neat and tidy.
  4. Utilize strong communication skills to effectively interact with customers and coworkers.
  5. Demonstrate a strong knowledge of the store's merchandise and promotions to assist customers with their purchases.
  6. Meet and exceed sales goals by actively promoting and upselling products.
  7. Assist in receiving and processing new merchandise shipments, including unpacking, organizing, and tagging items.
  8. Handle customer complaints and concerns in a professional and timely manner.
  9. Collaborate with team members to ensure a positive and productive work environment.
  10. Continuously maintain knowledge of current fashion trends and products to better assist customers.
  11. Adhere to company policies and procedures, including safety and loss prevention protocols.
  12. Complete tasks and assignments as directed by store management.
  13. Attend and actively participate in store meetings and trainings.
  14. Maintain a positive attitude and promote a friendly and welcoming atmosphere for customers and coworkers.
  15. Continuously strive to improve personal sales skills and contribute to the success of the store.
Where is this job?
This job is located at Prescott Valley, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Associate At Ross Stores Must Be Able To Provide Exceptional Customer Service To Ensure A Positive Shopping Experience For All Customers.

  • Strong Communication Skills: The Ability To Effectively Communicate With Customers, Coworkers, And Management Is Crucial For A Retail Associate At Ross Stores. This Includes Being Able To Listen Actively, Provide Clear And Concise Information, And Resolve Any Issues That May Arise.

  • Retail Experience: Previous Experience In A Retail Environment, Preferably In A Similar Role, Is Often Required For A Retail Associate At Ross Stores. This Experience Demonstrates An Understanding Of Retail Operations And The Ability To Perform Tasks Such As Operating A Cash Register And Restocking Merchandise.

  • Attention To Detail: A Retail Associate At Ross Stores Must Have A Keen Eye For Detail To Ensure Accurate Pricing, Proper Placement Of Merchandise, And A Clean And Organized Store Environment.

  • Ability To Work In A Fast-Paced Environment: Ross Stores Is Known For Its Fast-Paced Shopping Experience, And A Retail Associate Must Be Able To Thrive In This Type Of Environment. This Includes Being Able To Multitask, Work Efficiently Under Pressure, And Adapt To Changing Priorities.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Associate in Prescott Valley, AZ, USA is $24,000 to $36,000 per year. This may vary depending on the specific company, experience level, and location within Prescott Valley.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 4th, 2024
Apply BeforeApril 11th, 2026
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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