Ross Stores

Retail Associate

Ross Stores

Walnut Creek, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the team at Ross Stores! We are currently seeking a motivated and customer-oriented Retail Associate to join our dynamic and fast-paced retail environment. As a Retail Associate, you will be responsible for providing exceptional service to our customers while maintaining a clean and organized store. We are looking for individuals who are passionate about retail, have a strong work ethic, and are dedicated to delivering an outstanding shopping experience for our customers. If you have a positive attitude, excellent communication skills, and a desire to grow in the retail industry, we want you to join our team at Ross Stores!

  1. Greet and welcome customers as they enter the store with a positive and friendly attitude.
  2. Provide exceptional customer service by addressing any questions or concerns and helping customers find the products they are looking for.
  3. Maintain a clean and organized store environment, including restocking shelves, organizing merchandise, and keeping the checkout area tidy.
  4. Process customer transactions accurately and efficiently using the store's POS system.
  5. Stay up-to-date on current sales, promotions, and merchandise to effectively assist customers with their purchases.
  6. Monitor inventory levels and communicate any stock shortages or overages to management.
  7. Collaborate with team members to ensure the store is properly staffed and all tasks are completed in a timely manner.
  8. Actively listen to customer feedback and work to resolve any issues or concerns.
  9. Continuously strive to meet and exceed sales goals and customer service standards.
  10. Maintain a thorough understanding of company policies, procedures, and safety protocols.
  11. Attend training sessions and meetings to stay informed about product knowledge and store updates.
  12. Work collaboratively with other departments and team members to ensure a seamless shopping experience for customers.
  13. Demonstrate a strong work ethic, reliability, and punctuality.
  14. Display a positive attitude and enthusiasm for the retail industry.
  15. Proactively seek opportunities for personal and professional growth within the company.
Where is this job?
This job is located at Walnut Creek, CA, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills

  • High School Diploma Or Equivalent Education

  • Previous Experience In Retail Or Customer Service Preferred

  • Ability To Work In A Fast-Paced Environment And Handle Multiple Tasks

  • Knowledge Of Fashion Trends And Ability To Provide Styling Advice To Customers.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • POS system

  • Sales Techniques

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Associate in Walnut Creek, CA, USA is between $28,000 and $35,000 per year. This range can vary depending on the specific company, location, and level of experience of the individual. Some high-end retail stores may offer higher salaries, while smaller local businesses may offer lower salaries. It is important to research and compare salaries for specific positions and companies in the area to get a more accurate understanding of potential earnings.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 4th, 2024
Apply BeforeMay 22nd, 2025
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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