Order Administrator

Are you detail-oriented, organized, and thrive in a fast-paced environment? Do you have a strong background in customer service and enjoy working with a diverse team? If so, then we have the perfect opportunity for you! Rockwell Collins is seeking a highly motivated and reliable Order Administrator to join our team. In this role, you will be responsible for processing orders, coordinating with various departments, and ensuring timely and accurate delivery to our valued customers. If you have a strong attention to detail, excellent communication skills, and the ability to multitask effectively, we want to hear from you! Join our dynamic and growing company and take the next step in your career.

1. Process customer orders accurately and efficiently.
2. Communicate with customers to confirm order details and resolve any issues or concerns.
3. Coordinate with various departments, including sales, production, and shipping, to ensure timely and accurate order fulfillment.
4. Maintain organized and up-to-date order records and documentation.
5. Monitor inventory levels and coordinate with purchasing team to ensure product availability.
6. Work with accounting team to ensure timely and accurate invoicing and payment processing.
7. Provide exceptional customer service by promptly responding to inquiries and concerns.
8. Proactively identify and resolve any issues or delays in order fulfillment.
9. Continuously improve processes and procedures to increase efficiency and customer satisfaction.
10. Collaborate with team members to ensure a smooth and seamless order fulfillment process.
11. Stay updated on product knowledge and company policies to provide accurate information to customers.
12. Meet or exceed set productivity and accuracy goals.
13. Adhere to company policies and procedures for data security and confidentiality.
14. Assist with other administrative tasks as needed.

According to JobzMall, the average salary range for a Order Administrator in Cedar Rapids, IA, USA is $35,000 - $45,000 per year. This can vary depending on the specific company, experience level, and additional skills or certifications. The salary may also include benefits such as health insurance, retirement contributions, and paid time off.

Rockwell Collins was a multinational corporation company headquartered in Cedar Rapids, Iowa providing avionics and information technology systems and services to government agencies and aircraft manufacturers.