Customer Quality Engineer (CQE)

Are you a driven and detail-oriented individual with a passion for ensuring customer satisfaction? Do you have a strong background in quality engineering and a desire to continuously improve processes? If so, Rockwell Collins is seeking a Customer Quality Engineer (CQE) to join our team. In this role, you will play a crucial part in maintaining the high standards of our products and services, ultimately contributing to the success of our customers. We are looking for candidates who possess a strong technical background, excellent communication skills, and a customer-focused mindset. Join us in delivering quality and excellence to our valued customers.

1. Conduct quality engineering activities to ensure customer satisfaction and maintain high standards of products and services.
2. Develop and implement quality control processes and procedures to continuously improve product and service quality.
3. Collaborate with cross-functional teams to identify and resolve any quality issues or concerns.
4. Conduct root cause analysis and implement corrective and preventive actions to address quality issues.
5. Monitor and analyze quality data and metrics to identify trends and areas for improvement.
6. Communicate effectively with customers to understand their needs and expectations, and provide timely and accurate responses to inquiries and concerns.
7. Act as a liaison between customers and internal teams to ensure that quality requirements are met and customer feedback is addressed.
8. Participate in product and process improvement projects to enhance overall quality and customer satisfaction.
9. Conduct audits and assessments of suppliers and vendors to ensure compliance with quality standards.
10. Train and mentor team members on quality control processes and procedures.
11. Stay updated on industry trends and best practices in quality engineering to incorporate into company processes.
12. Collaborate with sales and marketing teams to promote the company's commitment to quality and customer satisfaction.
13. Proactively identify potential risks and develop contingency plans to mitigate any impact on product or service quality.
14. Ensure compliance with all relevant regulatory and quality standards.
15. Uphold and promote the company's values and culture of excellence and continuous improvement.

According to JobzMall, the average salary range for a Customer Quality Engineer (CQE) in Cheshire, CT, USA is $70,000 to $100,000 per year. This can vary depending on the specific company, experience level, and other factors.

Rockwell Collins was a multinational corporation company headquartered in Cedar Rapids, Iowa providing avionics and information technology systems and services to government agencies and aircraft manufacturers.