Frequently Asked Questions about Rivers Casino - Des Plaines Careers

Rivers Casino - Des Plaines has a comprehensive procedure in place for handling employee complaints or concerns. Employees are encouraged to first speak with their direct supervisor or HR representative. If the issue is not resolved, it can be escalated to higher management or an anonymous hotline. All complaints are taken seriously and promptly addressed to ensure a positive and respectful work environment for all employees.

Employees at Rivers Casino - Des Plaines can request time off or schedule changes by submitting a request through the company's online portal. This request will be reviewed by their supervisor and, if approved, the time off or schedule change will be reflected on their schedule. It is important for employees to submit these requests in advance to ensure proper coverage and avoid any conflicts.

Yes, Rivers Casino - Des Plaines offers various volunteer and community service opportunities for its employees. These include participating in charity events, organizing donation drives, and volunteering at local organizations and non-profits. Employees can also use their paid time off to participate in volunteer activities and the casino offers a matching program for employee donations to charitable causes.

Yes, Rivers Casino - Des Plaines offers various opportunities for employee recognition and rewards. This includes a comprehensive benefits package, employee appreciation events, and recognition programs such as Employee of the Month and Team Member of the Year. The casino also provides training and development opportunities to help employees grow and succeed in their roles.

Yes, Rivers Casino - Des Plaines offers remote and work-from-home positions in various departments such as marketing, IT, and finance. These positions may require occasional on-site work, but the majority of the work can be done remotely. Interested individuals can check the casino's career website or job listings for current remote opportunities.

Yes, Rivers Casino - Des Plaines does offer on-site childcare facilities for employees. The casino understands the importance of work-life balance for its employees and strives to provide convenient and reliable childcare services. The facility is equipped with trained staff and age-appropriate activities to ensure a safe and enjoyable experience for children while their parents are at work.

Yes, there are several on-site dining options for employees at Rivers Casino - Des Plaines. These include Hugo's Frog Bar & Chop House, Canopy Buffet, Flipt, and Mian. There are also several grab-and-go options, such as Mian Express and Coffee Spot, for a quick bite during breaks. Employees can also use their employee discount at any of the dining outlets.

The training process at Rivers Casino - Des Plaines is comprehensive and thorough. New employees undergo a combination of classroom instruction, on-the-job training, and shadowing experienced team members. They are taught the casino's policies, procedures, and customer service standards to ensure they are equipped to provide exceptional service to guests. Additionally, ongoing training and development opportunities are available to help employees continue to grow and succeed in their roles.

Yes, there are opportunities for overtime and extra shifts at Rivers Casino - Des Plaines. As a 24/7 operation, the casino requires a large number of employees to work various shifts, including nights, weekends, and holidays. This creates opportunities for employees to pick up extra shifts or work overtime, if desired. Additionally, the casino occasionally offers special events and promotions that may require additional staffing, providing even more chances for extra shifts.

Employees at Rivers Casino - Des Plaines are typically paid on a bi-weekly basis, meaning they receive a paycheck every two weeks. This is a common pay schedule for many companies and allows employees to receive a consistent and predictable income. Some positions at the casino may also have the option for monthly or weekly pay.

Yes, there are specific qualifications and certifications required for certain positions at Rivers Casino - Des Plaines. For example, positions in the security and surveillance department may require a valid gaming license from the state gaming commission. Technical positions such as IT or finance may require relevant degrees or certifications. Additionally, all employees must pass a background check and be at least 21 years old.

Yes, there are opportunities for advancement within the company at Rivers Casino - Des Plaines. The casino offers various career development and training programs for employees to enhance their skills and knowledge, as well as internal job postings for open positions. Performance evaluations and promotions are also regularly conducted to recognize and reward employees who excel in their roles.

Yes, there is a thorough background check conducted for all potential employees at Rivers Casino - Des Plaines. This includes a review of criminal history, employment history, and education verification. Additionally, applicants must pass a drug test and may be subject to credit and reference checks. The casino takes these measures to ensure the safety and integrity of their workplace and customers.

No, previous experience is not required for all positions at Rivers Casino - Des Plaines. Some entry-level positions may not require any previous experience, while others may have specific job requirements and preferred qualifications. It is best to check the job posting or contact the casino directly to inquire about the specific requirements for the position you are interested in.

Yes, there are both part-time and full-time positions available at Rivers Casino - Des Plaines. The casino offers a variety of job opportunities in departments such as food and beverage, security, and gaming operations. Part-time positions may have fewer hours and may not include benefits, while full-time positions typically offer more hours and benefits such as health insurance and paid time off.

Rivers Casino - Des Plaines is a popular casino and entertainment destination located in Des Plaines, Illinois. It features over 1,000 slot machines, 50 table games, and a variety of dining options. The casino is known for its sleek and modern design, as well as its lively atmosphere. It is a popular spot for both locals and tourists looking for a fun and exciting gaming experience.

Rivers Casino - Des Plaines currently has various positions available, including table game dealer, slot technician, food and beverage server, security officer, front desk agent, and many more. Interested applicants can visit the casino's career page or job fairs for more information on available positions and how to apply.

At Rivers Casino - Des Plaines, full-time employees receive three weeks of paid vacation annually. Part-time employees receive one week of paid vacation after completing one year of service. Vacation time can be used for personal or family reasons with prior approval from management. Unused vacation time can be rolled over to the following year, up to a maximum of four weeks.

Employees at Rivers Casino - Des Plaines are expected to adhere to the attendance policy, which states that they must arrive to work on time and be present for their scheduled shifts. Any absences or tardiness must be approved by a supervisor and excessive or unexcused absences may result in disciplinary action.

Rivers Casino - Des Plaines handles promotions and raises through a fair and transparent process. Employees are evaluated based on their performance, attendance, and skills, and those who meet the criteria are considered for promotions and raises. The casino also offers regular training and development programs to help employees enhance their skills and advance in their careers.