Lead Service Associate

Are you a natural leader with a passion for customer service? If so, Rite Aid is seeking a dynamic individual to join our team as a Lead Service Associate. As a Lead Service Associate, you will play a key role in providing exceptional service to our customers while also leading and motivating a team of associates. We are looking for someone who is organized, personable, and able to handle multiple tasks in a fast-paced environment. If you possess strong communication skills, a positive attitude, and a desire to excel in a retail environment, we encourage you to apply for this exciting opportunity.

1. Provide exceptional customer service to all Rite Aid customers.
2. Lead and motivate a team of associates to provide high-quality service to customers.
3. Train and onboard new associates, ensuring they are equipped with the necessary skills and knowledge to provide excellent customer service.
4. Effectively communicate with team members, customers, and management to ensure smooth operations and resolve any issues or concerns.
5. Maintain a positive and professional attitude, setting an example for the team and promoting a positive work environment.
6. Handle multiple tasks and prioritize accordingly in a fast-paced retail environment.
7. Ensure all store policies and procedures are followed, including cash handling and inventory management.
8. Identify opportunities for improvement in customer service and make recommendations to management.
9. Assist with scheduling and monitoring associate performance to ensure customer service goals are met.
10. Foster a culture of teamwork, collaboration, and continuous improvement among associates.
11. Maintain a clean and organized store appearance, both on the sales floor and in the backroom.
12. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
13. Adhere to all safety and security protocols to ensure the safety of customers and team members.
14. Stay up-to-date on product knowledge and promotions to effectively assist customers and drive sales.
15. Other duties as assigned by management.

According to JobzMall, the average salary range for a Lead Service Associate in Milford, NH 03055, USA is between $38,000 and $45,000 per year. This may vary depending on factors such as the specific company, industry, experience level, and location.

Rite Aid Corporation is a drugstore chain in the United States. It is headquartered in Camp Hill, Pennsylvania, near Harrisburg. General Nutrition Corporation (GNC) and Rite Aid formed a partnership in January 1999, bringing GNC mini-stores within the Rite Aid pharmacies. A partnership with drugstore.com in June 1999 allowed customers of Rite Aid to place medical prescription orders online for same-day, in-store pickup. Amazon announced in June 2019, that Amazon shoppers will be able to pick up their purchases at designated counters inside more than 100 Rite Aid stores across the US. The new service is called Counter. There is 2,624 stores across the US.