Lead Service Associate

Welcome to Rite Aid! We are currently seeking a highly motivated and experienced individual to join our team as a Lead Service Associate. As a Lead Service Associate, you will play a crucial role in ensuring our customers receive top-notch service and have a positive shopping experience. This position requires someone who is passionate about customer service, has exceptional leadership skills, and is dedicated to providing the best possible service to our valued customers. If you are a team player with a strong work ethic and a desire to grow within a fast-paced retail environment, we want to hear from you!

1. Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
2. Train and supervise service associates to ensure they are providing exceptional customer service.
3. Set a positive example for the team by demonstrating excellent customer service skills and resolving any customer issues or complaints.
4. Monitor and maintain store cleanliness and organization to create a welcoming and efficient shopping environment.
5. Assist in managing inventory and stocking shelves to ensure products are readily available for customers.
6. Conduct daily cash handling and register operations accurately and efficiently.
7. Collaborate with store management to develop and implement strategies to improve customer satisfaction and sales.
8. Continuously update knowledge of store products and promotions to effectively assist customers and drive sales.
9. Communicate any customer feedback or concerns to store management.
10. Ensure compliance with company policies and procedures, including safety and security protocols.
11. Train and mentor new service associates to ensure they are knowledgeable and confident in their roles.
12. Perform other duties as assigned by store management to contribute to the overall success of the store.

According to JobzMall, the average salary range for a Lead Service Associate in Pittsburgh, PA, USA is $37,000 to $45,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Additionally, factors such as bonuses, benefits, and location can also impact the salary range for this position.

Rite Aid Corporation is a drugstore chain in the United States. It is headquartered in Camp Hill, Pennsylvania, near Harrisburg. General Nutrition Corporation (GNC) and Rite Aid formed a partnership in January 1999, bringing GNC mini-stores within the Rite Aid pharmacies. A partnership with drugstore.com in June 1999 allowed customers of Rite Aid to place medical prescription orders online for same-day, in-store pickup. Amazon announced in June 2019, that Amazon shoppers will be able to pick up their purchases at designated counters inside more than 100 Rite Aid stores across the US. The new service is called Counter. There is 2,624 stores across the US.