Senior Receptionist & Switchboard, MS Onsite
Welcome to Ricoh USA! We are currently seeking a highly skilled and professional Senior Receptionist & Switchboard for our MS Onsite team. As a leading global technology company, we are committed to providing innovative solutions to our clients. This role requires an individual who is highly organized, efficient, and has exceptional customer service skills. If you have a passion for delivering excellent service and are looking to join a dynamic and collaborative team, we would love to hear from you!
- Greet and welcome all visitors with a friendly and professional demeanor.
- Operate the switchboard to direct incoming calls to the appropriate party.
- Provide exceptional customer service to all visitors, clients, and colleagues.
- Maintain a clean and organized reception area.
- Manage the flow of visitors and ensure timely check-in and check-out.
- Maintain accurate visitor logs and records.
- Handle all incoming and outgoing mail and packages.
- Assist with scheduling and coordinating appointments and meetings.
- Communicate effectively with all departments to ensure smooth operations.
- Uphold company policies and procedures at all times.
- Take initiative to improve processes and procedures for the reception area.
- Maintain a high level of confidentiality and discretion.
- Handle any inquiries or requests in a timely and professional manner.
- Collaborate with team members to ensure a positive and welcoming environment.
- Stay up-to-date with company news, events, and changes.
- Assist with administrative tasks such as filing, data entry, and other office duties as needed.
- Continuously strive to provide the best possible customer service experience.
- Adhere to safety and security protocols to ensure the safety of all individuals in the building.
- Attend trainings and meetings as required.
- Perform any other duties as assigned by management.
Minimum Of 5 Years Of Experience In Receptionist And Switchboard Operations, Preferably In A Corporate Setting.
Proficient In Using Ms Office Suite, Particularly In Managing And Scheduling Appointments, Conference Calls, And Maintaining Databases.
Strong Communication And Interpersonal Skills, With The Ability To Interact Professionally With Clients, Visitors, And Employees.
Excellent Organizational And Multitasking Abilities, With A Keen Attention To Detail And The Ability To Handle A High Volume Of Calls And Inquiries.
Prior Experience In Managing And Training Junior Receptionists And Switchboard Operators, With A Proven Track Record Of Providing Excellent Customer Service And Maintaining A Positive Work Environment.
Communication
Time Management
Multitasking
Attention to detail
MS Office
customer service
Calendar Management
Organization
Problem-Solving
Phone Etiquette
team
Record-Keeping
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Receptionist & Switchboard, MS Onsite in Collierville, TN, USA is approximately $35,000 to $45,000 per year. However, this can vary depending on factors such as the individual's level of experience, education, and the specific company they are working for. Additionally, location and cost of living can also impact the salary range. It is always best to research specific job listings and salary data for a more accurate estimate.
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The Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company.
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