
Senior Delivery & Install Driver
Are you a professional and experienced driver with a passion for customer service? Do you excel at managing deliveries and installations in a timely and efficient manner? If so, we have a fantastic opportunity for you to join our team as a Senior Delivery & Install Driver at Ricoh USA. We are seeking a highly motivated individual with a strong work ethic and exceptional communication skills to help us provide top-notch service to our clients. If you have a valid driver's license, a clean driving record, and a desire to make a positive impact in a fast-paced environment, we want to hear from you. Join us and become a valuable member of our dynamic team!
- Safely and efficiently operate company vehicles to deliver and install various products to customers' locations.
- Plan and manage delivery routes to ensure timely and accurate deliveries.
- Handle and secure products during transportation to prevent damage.
- Provide exceptional customer service by being friendly, professional, and helpful during deliveries and installations.
- Effectively communicate with customers to confirm delivery times, answer any questions, and address any concerns.
- Troubleshoot and resolve any delivery or installation issues that may arise.
- Maintain a clean and organized delivery vehicle, ensuring all necessary equipment and supplies are stocked and readily available.
- Adhere to all traffic laws and company safety policies while operating company vehicles.
- Complete necessary paperwork and documentation accurately and in a timely manner.
- Collaborate with team members and managers to improve delivery and installation processes and procedures.
- Train and mentor junior delivery drivers to ensure high-quality service standards are met.
- Represent the company in a professional manner at all times, both on and off the road.
- Continuously strive to meet and exceed customer expectations and satisfaction.
- Ensure compliance with all company policies and procedures, including maintaining a clean driving record and valid driver's license.
- Attend meetings and training sessions as required to stay updated on company policies, procedures, and products.
- Perform other duties as assigned by management.
Minimum Of 5 Years Experience In A Similar Role: Candidates For This Position Should Have At Least 5 Years Of Experience In A Delivery And Installation Role, Preferably In The Office Equipment Or Technology Industry.
Valid Driver's License And Clean Driving Record: A Valid Driver's License And A Clean Driving Record Are Essential For This Position, As The Senior Delivery And Install Driver Will Be Responsible For Safely Transporting Equipment To Client Locations.
Strong Customer Service Skills: The Ideal Candidate Should Have Excellent Customer Service Skills, As They Will Be Interacting With Clients On A Daily Basis. This Includes Being Able To Communicate Effectively, Resolve Issues, And Maintain A Professional Demeanor.
Ability To Lift Heavy Equipment: This Role May Require The Transportation And Installation Of Heavy Office Equipment, Such As Printers And Copiers. Therefore, Candidates Should Be Physically Capable Of Lifting And Moving Heavy Objects.
Technical Knowledge And Troubleshooting Skills: As A Senior Delivery And Install Driver, Candidates Should Have A Basic Understanding Of Office Equipment And Technology. This Includes The Ability To Troubleshoot And Resolve Basic Technical Issues That May Arise During Installation.
Communication
Product knowledge
Attention to detail
customer service
driving
installation
Teamwork
Delivery
Route planning
Problem-Solving
Time-Management
Safety Awareness
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Delivery & Install Driver in Bolingbrook, IL, USA is $50,000 to $70,000 per year. However, this can vary depending on the specific company, experience, and skills of the individual. Some may earn less than $50,000 while others may earn more than $70,000. Factors such as bonuses, benefits, and commission can also affect the overall salary range.
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The Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company.

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