Print and Client Services Coordinator

Are you a detail-oriented and customer-focused individual looking for a new opportunity? Look no further! Ricoh USA is seeking a talented Print and Client Services Coordinator to join our team. In this role, you will be responsible for managing print production and providing exemplary customer service to our clients. As a vital member of our team, you will have the opportunity to work with cutting-edge technology and collaborate with a diverse group of individuals. If you have strong organizational skills, a passion for customer satisfaction, and the ability to thrive in a fast-paced environment, we want to hear from you!

1. Manage print production process, including receiving and reviewing print requests, coordinating with vendors, and ensuring timely delivery of finished products.
2. Provide exceptional customer service to clients by promptly responding to inquiries, addressing concerns, and proactively communicating updates on print projects.
3. Maintain a high level of accuracy and attention to detail while managing multiple print projects simultaneously.
4. Collaborate with team members to develop and implement efficient print production processes and procedures.
5. Stay updated on industry trends and advancements in print technology, and make recommendations for process improvements.
6. Monitor print inventory levels, order supplies as needed, and ensure cost efficiency.
7. Communicate with clients to gather project specifications and provide quotes for print jobs.
8. Ensure all print materials meet quality standards and client expectations.
9. Maintain organized and accurate records of print job details, including costs, timelines, and client information.
10. Act as a liaison between clients and vendors, ensuring timely and accurate communication and resolution of any issues.
11. Train and mentor new team members on print production processes and procedures.
12. Participate in team meetings and provide input on ways to improve client satisfaction and streamline print production processes.
13. Adhere to company policies and procedures, including maintaining confidentiality of client information.
14. Collaborate with other departments, such as sales and marketing, to promote print services and increase client base.
15. Proactively identify and address any potential issues or challenges that may arise during the print production process.

According to JobzMall, the average salary range for a Print and Client Services Coordinator in Chicago, IL, USA is $40,000 - $50,000 per year. However, this can vary depending on the specific company, level of experience, and other factors. Some companies may offer higher salaries for this position, while others may offer lower salaries. It is important to research the specific company and negotiate your salary based on your qualifications and the cost of living in Chicago.

The Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company.