Mailroom Associate
Welcome to Ricoh USA, a leading provider of workplace services and document management solutions. We are currently seeking a highly organized and detail-oriented Mailroom Associate to join our team. As a Mailroom Associate, you will play a key role in ensuring efficient and timely delivery of mail and packages to our clients. We are looking for individuals who are committed to providing exceptional customer service, have strong communication skills, and are able to effectively manage multiple tasks in a fast-paced environment. If you are a self-motivated individual with a keen eye for detail, we encourage you to apply for this exciting opportunity.
- Receive and sort incoming mail and packages, ensuring accurate delivery to designated recipients.
- Maintain a clean and organized mailroom area, including sorting bins and storage shelves.
- Utilize mail tracking software to log incoming and outgoing mail and packages.
- Prepare outgoing mail and packages for delivery, including labeling, weighing, and postage.
- Communicate with clients and other departments to ensure timely and accurate delivery of mail and packages.
- Monitor and order supplies for the mailroom, such as postage, envelopes, and shipping materials.
- Assist in the coordination and execution of large mailings or special projects.
- Handle confidential and sensitive information with discretion.
- Troubleshoot and resolve any issues or delays with mail and package delivery.
- Adhere to company policies and procedures for mail handling and delivery.
- Provide exceptional customer service to clients and internal staff.
- Collaborate with team members to ensure smooth operation of the mailroom.
- Maintain accurate records of mail and package deliveries.
- Identify and report any potential safety hazards or concerns in the mailroom.
- Continuously look for ways to improve mailroom processes and procedures for maximum efficiency.
High School Diploma Or Equivalent: A Basic Education Is Required For This Role, As It Involves Handling And Processing Important Documents.
Strong Organizational Skills: As A Mailroom Associate, You Will Be Responsible For Sorting And Distributing Mail To The Appropriate Recipients. Therefore, Strong Organizational Skills Are Essential To Ensure Accuracy And Efficiency.
Attention To Detail: This Job Requires A High Level Of Attention To Detail To Prevent Errors In Sorting And Delivering Mail.
Excellent Communication Skills: The Ability To Communicate Effectively Is Crucial In This Role, As You Will Be Interacting With Internal And External Customers On A Daily Basis.
Familiarity With Office Equipment: Experience Operating Office Equipment Such As Copiers, Scanners, And Postage Machines Is Preferred For This Position.
Data Entry
Inventory Management
Time Management
Filing
customer service
Scanning
Sorting
organizing
Delivering
package handling
Attention
Mailroom Equipment Operation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Mailroom Associate in Cincinnati, OH, USA is between $24,000 and $30,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Some companies may also offer benefits such as health insurance, retirement plans, and paid time off. It is important to research the specific company and job description for more accurate salary information.
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The Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company.
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