Are you a people person with a passion for providing top-notch customer service? Do you thrive in a fast-paced, dynamic environment? If so, Ricoh USA is looking for you to join our team as a Hospitality Specialist. In this role, you will be responsible for creating a welcoming and professional atmosphere for our clients and guests. We are looking for someone who is highly organized, detail-oriented, and has excellent communication skills. If you are a team player with a positive attitude and a desire to exceed customer expectations, we want to hear from you!
- Greet and welcome clients and guests in a friendly and professional manner.
- Create a welcoming and professional atmosphere for clients and guests.
- Provide top-notch customer service to all clients and guests.
- Respond to client and guest inquiries and concerns in a timely and efficient manner.
- Ensure that all client and guest needs are met and exceeded.
- Maintain a clean and organized lobby and reception area.
- Coordinate and schedule client and guest appointments.
- Maintain accurate and up-to-date client and guest records.
- Communicate effectively with team members and other departments to ensure smooth operations.
- Anticipate and proactively address any potential issues or concerns.
- Follow company policies and procedures for client and guest interactions.
- Collaborate with team members to improve the client and guest experience.
- Assist with other administrative tasks and projects as needed.
- Continuously strive to exceed customer expectations and maintain a positive attitude.
- Continuously seek opportunities to improve and enhance the client and guest experience.
Excellent Communication Skills: A Hospitality Specialist At Ricoh Usa Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Guests, Colleagues, And Management.
Customer Service Experience: Candidates Should Have Previous Experience In A Customer-Facing Role, Preferably In The Hospitality Industry. They Should Be Able To Provide Exceptional Customer Service And Handle Any Guest Complaints Or Requests.
Attention To Detail: Attention To Detail Is Crucial In The Hospitality Industry, And A Hospitality Specialist Must Have A Keen Eye For Detail To Ensure That All Guest Needs And Expectations Are Met.
Multitasking Abilities: A Hospitality Specialist At Ricoh Usa Should Be Able To Handle Multiple Tasks Simultaneously, Such As Managing Guest Inquiries, Coordinating With Other Departments, And Handling Administrative Duties.
Team Player: The Hospitality Specialist Will Be Working Closely With Other Team Members And Departments, And Should Be A Team Player Who Can Collaborate And Communicate Effectively To Ensure Smooth Operations And Guest Satisfaction.
Communication
Sales
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Teamwork
Problem-Solving
Adaptability
Food
Hospitality Industry Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Hospitality Specialist in Atlanta, GA, USA is between $35,000 - $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific industry or company the specialist is working in. Some higher-end establishments may offer salaries upwards of $60,000 or more. Additionally, tips and bonuses may also be included in the total compensation package.
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The Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company.
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