Hospitality & Office Services Manager

New York, NY, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Welcome to Ricoh USA, where we are committed to providing exceptional hospitality and office services to our clients and employees alike. As the Hospitality & Office Services Manager, you will play a crucial role in ensuring the smooth operation of our facilities and providing a welcoming and professional environment for all. We are seeking a highly organized and customer-focused individual with a passion for delivering top-notch service. If you thrive in a fast-paced, dynamic environment and have a proven track record in hospitality and office management, we invite you to join our team!

Oversee all aspects of hospitality and office services, including but not limited to reception, mailroom, conference room bookings, catering, and janitorial services.
Develop and implement procedures and protocols to ensure the efficient and effective operation of the hospitality and office services department.
Train, supervise, and evaluate a team of hospitality and office services staff, providing ongoing support and guidance to ensure exceptional service delivery.
Manage vendor relationships and negotiate contracts to ensure competitive pricing and high-quality services.
Maintain an organized inventory of office supplies, equipment, and other resources necessary for the smooth running of daily operations.
Ensure that all facilities are clean, safe, and well-maintained, and that any maintenance or repair issues are promptly addressed.
Collaborate with other departments to plan and execute company events, meetings, and conferences, providing logistical support and overseeing all hospitality and office services aspects.
Monitor and track departmental expenses and budget to ensure cost-effectiveness and compliance with company policies and procedures.
Foster a positive and welcoming environment for clients and employees, responding to inquiries, requests, and complaints in a timely and professional manner.
Stay up-to-date with industry trends and best practices in hospitality and office management to continuously improve and innovate services.

Where is this job?

This job is located at New York, NY, USA

Job Qualifications

Bachelor's Degree In Hospitality Management, Business Administration, Or A Related Field.
Minimum Of 5 Years Of Experience In A Managerial Role Within A Hospitality Or Office Services Setting.
Strong Leadership Skills With The Ability To Effectively Manage A Team And Delegate Tasks.
Proven Expertise In Developing And Implementing Policies And Procedures To Improve Operational Efficiency And Customer Satisfaction.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Interact With Clients, Vendors, And Colleagues At All Levels Of The Organization.

Required Skills

Project Management
Communication
Time Management
Multitasking
Budget management
Leadership
Event Planning
customer service
Team Building
Organization
Problem-Solving
Resource allocation

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hospitality & Office Services Manager in New York, NY, USA is $62,000 to $100,000 per year. This can vary depending on the specific industry, company size, and level of experience.

Additional Information

Ricoh USA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJune 24th, 2025

Apply BeforeJuly 24th, 2025

This job posting is from a verified source.

See an issue with this job? Report it to us