
Dock and Mailroom Specialist
Are you looking for an exciting opportunity to join a dynamic team at a leading global company? Look no further, because Ricoh USA is seeking a Dock and Mailroom Specialist to join our growing team! As a Dock and Mailroom Specialist, you will play a crucial role in ensuring the timely delivery and distribution of mail and packages to our clients. We are looking for a detail-oriented and organized individual with excellent communication skills and a strong work ethic. If you are ready for a fast-paced and rewarding career, we want to hear from you!
- Process Incoming and Outgoing Mail: Responsible for sorting, processing, and distributing incoming and outgoing mail and packages to designated recipients in a timely and efficient manner.
- Manage Package Delivery: Ensure timely and accurate delivery of packages to clients, including tracking and logging packages, obtaining signatures, and handling any necessary follow-up.
- Maintain Organized Mailroom: Keep the mailroom area clean and organized, including organizing and stocking supplies, equipment, and mailroom materials.
- Handle Special Requests: Handle special requests and projects, such as overnight deliveries, certified mail, and special mailings, as directed by management.
- Communicate with Clients: Communicate effectively and professionally with clients on a daily basis regarding mail and package deliveries, ensuring a high level of customer service and satisfaction.
- Troubleshoot Issues: Quickly and effectively troubleshoot any issues or problems related to the mailroom, including equipment malfunctions, missing packages, or delivery errors.
- Maintain Records and Reports: Keep accurate records and reports of all mail and packages received, processed, and delivered, utilizing company systems and processes.
- Follow Safety Protocols: Adhere to all safety protocols and procedures while operating mailroom equipment and handling mail and packages, ensuring a safe and secure work environment.
- Collaborate with Team: Work closely with team members to coordinate and prioritize mail and package deliveries, ensuring efficient and effective operations.
- Demonstrate Strong Work Ethic: Demonstrate a strong work ethic and commitment to meeting and exceeding job expectations, while maintaining a positive attitude and contributing to a team-oriented work environment.
High School Diploma Or Equivalent
Previous Experience In Mailroom Or Dock Operations
Knowledge Of Shipping And Receiving Procedures
Ability To Operate Forklifts And Other Material Handling Equipment
Strong Organizational And Time Management Skills
Data Entry
Inventory Management
Time Management
Multitasking
Attention to detail
customer service
package handling
Forklift operation
shipping and receiving
Mail Processing
Dock Organization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Dock and Mailroom Specialist in Detroit, MI, USA is $25,000 - $45,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual. Some positions may also offer additional benefits and bonuses.
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The Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company.

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