Ricoh USA

Dock and Mailroom Specialist

Ricoh USA

Detroit, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for an exciting opportunity to join a dynamic team at a leading global company? Look no further, because Ricoh USA is seeking a Dock and Mailroom Specialist to join our growing team! As a Dock and Mailroom Specialist, you will play a crucial role in ensuring the timely delivery and distribution of mail and packages to our clients. We are looking for a detail-oriented and organized individual with excellent communication skills and a strong work ethic. If you are ready for a fast-paced and rewarding career, we want to hear from you!

  1. Process Incoming and Outgoing Mail: Responsible for sorting, processing, and distributing incoming and outgoing mail and packages to designated recipients in a timely and efficient manner.
  2. Manage Package Delivery: Ensure timely and accurate delivery of packages to clients, including tracking and logging packages, obtaining signatures, and handling any necessary follow-up.
  3. Maintain Organized Mailroom: Keep the mailroom area clean and organized, including organizing and stocking supplies, equipment, and mailroom materials.
  4. Handle Special Requests: Handle special requests and projects, such as overnight deliveries, certified mail, and special mailings, as directed by management.
  5. Communicate with Clients: Communicate effectively and professionally with clients on a daily basis regarding mail and package deliveries, ensuring a high level of customer service and satisfaction.
  6. Troubleshoot Issues: Quickly and effectively troubleshoot any issues or problems related to the mailroom, including equipment malfunctions, missing packages, or delivery errors.
  7. Maintain Records and Reports: Keep accurate records and reports of all mail and packages received, processed, and delivered, utilizing company systems and processes.
  8. Follow Safety Protocols: Adhere to all safety protocols and procedures while operating mailroom equipment and handling mail and packages, ensuring a safe and secure work environment.
  9. Collaborate with Team: Work closely with team members to coordinate and prioritize mail and package deliveries, ensuring efficient and effective operations.
  10. Demonstrate Strong Work Ethic: Demonstrate a strong work ethic and commitment to meeting and exceeding job expectations, while maintaining a positive attitude and contributing to a team-oriented work environment.
Where is this job?
This job is located at Detroit, MI, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Previous Experience In Mailroom Or Dock Operations

  • Knowledge Of Shipping And Receiving Procedures

  • Ability To Operate Forklifts And Other Material Handling Equipment

  • Strong Organizational And Time Management Skills

Required Skills
  • Data Entry

  • Inventory Management

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • package handling

  • Forklift operation

  • shipping and receiving

  • Mail Processing

  • Dock Organization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Dock and Mailroom Specialist in Detroit, MI, USA is $25,000 - $45,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual. Some positions may also offer additional benefits and bonuses.

Additional Information
Ricoh USA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 25th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Ricoh USA

The Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started