Dispatcher

As a Dispatcher at Ricoh USA, you will be the vital communication link between our customers and our drivers. Your strong organizational and communication skills will be essential to ensure accurate and timely deliveries. We are looking for a candidate who is detail-oriented, customer service-focused, and highly motivated. This position requires excellent customer service, organizational and problem-solving skills, as well as the ability to work in a fast-paced environment. If you possess these qualities and are passionate about providing outstanding customer service, we want to hear from you!

Responsibilities:

1. Maintain constant communication with customers and drivers to ensure accurate and timely deliveries.
2. Handle customer inquiries and complaints in a professional and timely manner.
3. Ensure customer satisfaction by providing outstanding customer service.
4. Monitor and update delivery schedules and routes.
5. Resolve any issues that may arise during delivery process.
6. Monitor driver performance and provide feedback as needed.
7. Maintain accurate records of deliveries and customer information.
8. Assist in coordinating delivery processes and troubleshooting any challenges.
9. Monitor inventory levels and order new supplies as needed.
10. Develop and implement efficient delivery procedures and processes.

According to JobzMall, the average salary range for a Dispatcher in Bolingbrook, IL, USA is between $32,365 and $52,935 per year. This salary range is based on the salaries of people who have already worked in the position. It is important to note that salaries can vary based on a variety of factors, such as experience, education, job location, and employer.

The Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company.