Area Customer Service Coordinator

Houston, TX, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Ricoh USA is seeking an experienced and motivated Area Customer Service Coordinator to join our dynamic team of professionals. The Area Customer Service Coordinator will be responsible for providing exceptional customer service to Ricoh USA customers, ensuring customer satisfaction and building strong relationships with customers.The ideal candidate should have experience in customer service, problem solving and a strong understanding of customer needs. This position requires excellent communication skills, as well as the ability to work independently and in a team environment. Additionally, you must possess a positive and engaging attitude, the ability to handle difficult customer situations, and the flexibility to work a varied schedule.If you are an enthusiastic customer service professional and have the skills and qualifications necessary to excel in this role, we encourage you to apply today!

Responsibilities:

Provide exceptional customer service to Ricoh USA customers, ensuring customer satisfaction and building strong relationships with customers.
Demonstrate excellent communication skills, problem-solving capabilities, and a strong understanding of customer needs.
Work independently and in a team environment to resolve customer issues.
Possess a positive and engaging attitude and be able to handle difficult customer situations.
Maintain flexibility to work a varied schedule.
Respond to customer inquiries and requests in a timely manner.
Follow-up with customers to ensure satisfaction.
Utilize customer service software to track and manage customer interactions.
Monitor customer feedback and analyze customer trends.
Ensure customer service standards are met.

Where is this job?

This job is located at Houston, TX, USA

Job Qualifications

Ability To Work Independently And As Part Of A Team
Ability To Work In A Fast-Paced Environment
Excellent Interpersonal And Communication Skills
Ability To Multi-Task And Stay Organized
Knowledge Of Customer Service Principles And Practices
Knowledge Of Computers And Software Applications
Ability To Solve Customer Service Related Issues
Ability To Take Initiative And Be Proactive

Required Skills

Process Improvement
Data Entry
Troubleshooting
Communication
Time Management
Technical Support
Scheduling
Product knowledge
Multitasking
Conflict Resolution
customer service
Team Building
Customer Relations
Problem-Solving
Diplomacy

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Area Customer Service Coordinator in Houston, TX, USA is $30,000 to $45,000 per year. This range can vary depending on the experience of the individual and the employer.

Additional Information

Ricoh USA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedAugust 25th, 2023

Apply BeforeAugust 19th, 2025

This job posting is from a verified source.

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