Reiss London

Supervisor

Reiss London

Bracknell, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you looking for a dynamic and engaging role as a Supervisor at Reiss London? We are looking for an enthusiastic individual with strong leadership skills and a passion for customer service, to join our team and take our customer experience to the next level.You should have at least 1 year of experience in a supervisory role and a high school diploma. Excellent communication and problem-solving skills are a must, as well as a great ability to multi-task and prioritize. You should be able to handle difficult customer situations with patience and respect, and have the ability to work independently with minimal supervision.We need someone who is a natural leader, who can motivate and inspire our team to achieve the highest standards of customer service. You should be able to build strong relationships with customers and staff, and have an eye for detail. If you have a passion for fashion and a desire to make a real difference in the customer experience at Reiss London, this could be the perfect opportunity for you.

Responsibilities:

  1. Lead and motivate a team of customer service staff to achieve the highest standards of customer satisfaction.
  2. Handle difficult customer situations with patience and respect.
  3. Develop and maintain good customer relationships.
  4. Monitor customer service performance and provide feedback to staff.
  5. Resolve customer complaints and inquiries in a timely and professional manner.
  6. Maintain accurate records of customer interactions.
  7. Implement strategies to improve customer service performance.
  8. Manage staff scheduling and ensuring adequate coverage.
  9. Assist with training and development of customer service staff.
  10. Monitor customer feedback and take appropriate action.
Where is this job?
This job is located at Bracknell, UK
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Strong Organizational Skills

  • Proven Leadership Experience

  • Ability To Motivate And Inspire A Team

  • Ability To Multitask And Prioritize Tasks

  • Ability To Build Relationships With Staff And Customers

  • Good Problem-Solving Skills

Required Skills
  • Training

  • Planning

  • Coaching

  • Scheduling

  • Leadership

  • Problem-Solving

  • Decision-Making

  • Supervising

  • communicating

  • Negotiating

  • Analyzing

  • Adapting

  • Motivating

  • Delegating

  • Organising

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Supervisor in Bracknell, UK is £21,000-£26,500 per year. This salary range depends on a variety of factors, such as experience, qualifications, and the company’s size and budget. In some cases, supervisors may be offered more or less than this range, depending on their individual qualifications and the company's hiring needs.

Additional Information
Reiss London is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 19th, 2023
Apply BeforeJuly 20th, 2025
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About Reiss London

Since its creation in 1971, REISS has established a design philosophy centred on creating modern menswear, womenswear, accessories, and childrenswear that transcends time and trends. With a London in-house atelier and a design team dedicated to delivering pieces that continuously embody its legacy, REISS today operates as a modern fashion house, offering attainable-luxury collections of unwavering elegance. Throughout five decades, REISS has established a unique style vocabulary - and conquered a loyal following of discerning individuals, stylish celebrities, and Royalty.

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