Are you looking for a dynamic and engaging role as a Supervisor at Reiss London? We are looking for an enthusiastic individual with strong leadership skills and a passion for customer service, to join our team and take our customer experience to the next level.You should have at least 1 year of experience in a supervisory role and a high school diploma. Excellent communication and problem-solving skills are a must, as well as a great ability to multi-task and prioritize. You should be able to handle difficult customer situations with patience and respect, and have the ability to work independently with minimal supervision.We need someone who is a natural leader, who can motivate and inspire our team to achieve the highest standards of customer service. You should be able to build strong relationships with customers and staff, and have an eye for detail. If you have a passion for fashion and a desire to make a real difference in the customer experience at Reiss London, this could be the perfect opportunity for you.
Responsibilities:
- Lead and motivate a team of customer service staff to achieve the highest standards of customer satisfaction.
- Handle difficult customer situations with patience and respect.
- Develop and maintain good customer relationships.
- Monitor customer service performance and provide feedback to staff.
- Resolve customer complaints and inquiries in a timely and professional manner.
- Maintain accurate records of customer interactions.
- Implement strategies to improve customer service performance.
- Manage staff scheduling and ensuring adequate coverage.
- Assist with training and development of customer service staff.
- Monitor customer feedback and take appropriate action.
Excellent Communication Skills
Ability To Work Independently And As Part Of A Team
Strong Organizational Skills
Proven Leadership Experience
Ability To Motivate And Inspire A Team
Ability To Multitask And Prioritize Tasks
Ability To Build Relationships With Staff And Customers
Good Problem-Solving Skills
Training
Planning
Coaching
Scheduling
Leadership
Problem-Solving
Decision-Making
Supervising
communicating
Negotiating
Analyzing
Adapting
Motivating
Delegating
Organising
Communication
Decision Making
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
Teamwork
According to JobzMall, the average salary range for a Supervisor in Bracknell, UK is £21,000-£26,500 per year. This salary range depends on a variety of factors, such as experience, qualifications, and the company’s size and budget. In some cases, supervisors may be offered more or less than this range, depending on their individual qualifications and the company's hiring needs.
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Since its creation in 1971, REISS has established a design philosophy centred on creating modern menswear, womenswear, accessories, and childrenswear that transcends time and trends. With a London in-house atelier and a design team dedicated to delivering pieces that continuously embody its legacy, REISS today operates as a modern fashion house, offering attainable-luxury collections of unwavering elegance. Throughout five decades, REISS has established a unique style vocabulary - and conquered a loyal following of discerning individuals, stylish celebrities, and Royalty.

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