Reiss London

Assistant Store Manager

Reiss London

Birmingham, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Reiss London, we are looking for a highly organised, motivated and experienced individual to join our team as Assistant Store Manager. As part of our senior management team, you will be expected to lead by example and set the highest possible standards for our staff, customers and products.We are looking for someone with excellent communication skills and a passion for retail. The successful candidate will have significant retail management experience, as well as a track record of delivering exceptional customer service and driving sales performance. You should be confident in dealing with all aspects of the store, from managing stock and staff to delivering on key performance targets. A commitment to the Reiss brand and its values is essential, as is a positive and supportive approach to the team. The ideal candidate will have great people skills, a flair for problem solving and the ability to stay calm under pressure.

Responsibilities:

  1. Direct and oversee the day-to-day operations of the store, including managing stock, staff, and ensuring exceptional customer service.
  2. Develop and implement strategic plans to increase sales and drive performance.
  3. Monitor employee productivity and performance, and provide feedback and coaching as needed.
  4. Ensure compliance with all company policies and procedures.
  5. Troubleshoot and resolve any customer service issues.
  6. Monitor store performance and revenue, and analyze data to identify areas for improvement.
  7. Ensure the store is kept clean, organized, and properly merchandised.
  8. Develop and maintain positive relationships with customers and vendors.
  9. Lead by example and set the highest possible standards for staff, customers, and products.
  10. Ensure a commitment to the Reiss brand and its values.
Where is this job?
This job is located at Birmingham, UK
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Strong Organizational And Time Management Skills

  • Proven Leadership And Customer Service Experience

  • Ability To Work Independently And Collaboratively

  • Knowledge Of Retail Industry Trends And Customer Service Best Practices

  • Ability To Handle Difficult Customer Situations

  • Proficiency In Using Microsoft Office And Point-Of-Sale Systems

  • Ability To Lift And Carry Heavy Items

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Marketing

  • Scheduling

  • Product knowledge

  • Problem Solving

  • Leadership

  • customer service

  • Team Building

  • Financial Management

  • Merchandising

  • Staffing

  • Organizational

  • retail operations

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager in Birmingham, UK is £18,000-£22,000 per year. This range may vary depending on experience, qualifications, and other factors.

Additional Information
Reiss London is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 19th, 2023
Apply BeforeJune 9th, 2026
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About Reiss London

Since its creation in 1971, REISS has established a design philosophy centred on creating modern menswear, womenswear, accessories, and childrenswear that transcends time and trends. With a London in-house atelier and a design team dedicated to delivering pieces that continuously embody its legacy, REISS today operates as a modern fashion house, offering attainable-luxury collections of unwavering elegance. Throughout five decades, REISS has established a unique style vocabulary - and conquered a loyal following of discerning individuals, stylish celebrities, and Royalty.

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