
Quality Technical Support Manager
Reckitt Benckiser Group is looking for an experienced Quality Technical Support Manager to join our team and help us ensure the highest quality standards for our products. We are looking for a motivated and detail-orientated professional to serve as the primary point of contact for all matters related to our product quality. The ideal candidate will possess a strong technical background and a commitment to customer service.To be successful in this role, you must be able to think strategically, problem solve efficiently, and manage multiple projects simultaneously. You should also have excellent communication and interpersonal skills, as well as a desire to continuously learn and improve. If you have a Bachelor’s degree in a related field and 3+ years of experience in a similar role, we would love to hear from you.
Bachelor's Degree In Information Technology Or Related Field
+ Years Of Experience In Technical Support
Proven Track Record Of Leading Successful Technical Support Teams
Excellent Customer Service
Problem Solving And Communication Skills
Ability To Analyze Data And Make Sound Decisions
Proficiency In Microsoft Office Suite And Related Software
Experience With Helpdesk Ticketing Systems
Knowledge Of It Service Management Systems And
Documentation
Training
Communication
Coaching
Leadership
Design
Technical
Analytical
Coordination
Problem-Solving
Interpersonal
service
Process
System
Customer
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
collaboration
Adaptability
According to JobzMall, the average salary range for a Quality Technical Support Manager in Salt Lake City, UT, USA is $77,000 - $90,000. The salary range may vary depending on the qualifications of the individual, the employer, and the industry.
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Reckitt Benckiser Group Plc manufactures and markets household, health and personal care, selling products. The company's geographical segments include: Europe and North America (ENA); Latin America, North Asia, South East Asia and Australia and New Zealand (LAPAC); and Russia and CIS, Middle East, North Africa, Turkey and Sub-Saharan Africa (RUMEA). Its key brands include Durex, Gaviscon, Mucinex, Nurofen, Scholl, Strepsils, Airborne, MegaRed, Move Free, Bang, Clearasil, Dettol, Finish, Harpic, Lysol, Mortein, Veet Air Wick, Calgon, Vanish and Woolite.

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