Reckitt Benckiser Group

Quality Technical Support Manager

Reckitt Benckiser Group

Salt Lake City, UT, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Reckitt Benckiser Group is looking for an experienced Quality Technical Support Manager to join our team and help us ensure the highest quality standards for our products. We are looking for a motivated and detail-orientated professional to serve as the primary point of contact for all matters related to our product quality. The ideal candidate will possess a strong technical background and a commitment to customer service.To be successful in this role, you must be able to think strategically, problem solve efficiently, and manage multiple projects simultaneously. You should also have excellent communication and interpersonal skills, as well as a desire to continuously learn and improve. If you have a Bachelor’s degree in a related field and 3+ years of experience in a similar role, we would love to hear from you.

Where is this job?
This job is located at Salt Lake City, UT, USA
Job Qualifications
  • Bachelor's Degree In Information Technology Or Related Field

  • + Years Of Experience In Technical Support

  • Proven Track Record Of Leading Successful Technical Support Teams

  • Excellent Customer Service

  • Problem Solving And Communication Skills

  • Ability To Analyze Data And Make Sound Decisions

  • Proficiency In Microsoft Office Suite And Related Software

  • Experience With Helpdesk Ticketing Systems

  • Knowledge Of It Service Management Systems And

Required Skills
  • Documentation

  • Training

  • Communication

  • Coaching

  • Leadership

  • Design

  • Technical

  • Analytical

  • Coordination

  • Problem-Solving

  • Interpersonal

  • service

  • Process

  • System

  • Customer

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Quality Technical Support Manager in Salt Lake City, UT, USA is $77,000 - $90,000. The salary range may vary depending on the qualifications of the individual, the employer, and the industry.

Additional Information
Reckitt Benckiser Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 22nd, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Reckitt Benckiser Group

Reckitt Benckiser Group Plc manufactures and markets household, health and personal care, selling products. The company's geographical segments include: Europe and North America (ENA); Latin America, North Asia, South East Asia and Australia and New Zealand (LAPAC); and Russia and CIS, Middle East, North Africa, Turkey and Sub-Saharan Africa (RUMEA). Its key brands include Durex, Gaviscon, Mucinex, Nurofen, Scholl, Strepsils, Airborne, MegaRed, Move Free, Bang, Clearasil, Dettol, Finish, Harpic, Lysol, Mortein, Veet Air Wick, Calgon, Vanish and Woolite.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started