

Frequently Asked Questions about Rakuten Careers
Looking for more information about Rakuten, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- Does Rakuten offer any additional benefits?
Yes, Rakuten offers a variety of additional benefits, including discounts on products and services, cashback rewards, special holiday offers, and exclusive deals and promotions. Additionally, Rakuten members have access to exclusive discounts on hotels, flights, and car rentals.
- In which countries does Rakuten have offices?
Rakuten has offices in Japan, the United States, the United Kingdom, France, Germany, Spain, Italy, Taiwan, Brazil, Thailand, Singapore, and Malaysia.
- In which US cities does Rakuten have offices?
Rakuten has offices in San Mateo, California; New York City, New York; and Boston, Massachusetts.
- Which categories does Rakuten offer?
Rakuten offers a wide variety of categories, including Electronics, Home & Garden, Clothing & Accessories, Toys & Hobbies, Books & Magazines, Movies & TV, Sports & Outdoors, Health & Beauty, and Automotive.
- With which stores does Rakuten have partnerships?
Rakuten has partnerships with a variety of stores including Walmart, Macy's, Best Buy, Target, Apple, Microsoft, Bed Bath & Beyond, Kohl's, Sephora, Old Navy, and more.
- Does Rakuten offer any health insurance to its employees?
Yes, Rakuten offers health insurance to its employees. This includes medical, dental, vision, and life insurance plans.
- Does Rakuten offer any on-site amenities?
Yes, Rakuten offers a wide range of on-site amenities, including a cafeteria, a fitness center, a daycare, a library, and a variety of recreational spaces.
- How can I learn more about Rakuten's corporate culture?
Rakuten has an extensive website with information about its corporate culture. You can find out about its mission, values, leadership, and global initiatives. Additionally, Rakuten has published several articles and videos that offer insight into its corporate culture. Additionally, there are a variety of books and publications that discuss Rakuten's corporate culture. Lastly, you can follow Rakuten's social media accounts for updates and insights.
- Does Rakuten offer any employee referral programs?
Yes, Rakuten does offer an employee referral program. Employees can refer friends, family, and other contacts to job postings on the Rakuten website. The program offers financial rewards for successful referrals.
- Does Rakuten offer any employee discounts?
Yes, Rakuten offers employee discounts on products and services from participating merchants. Employees may also be eligible for discounts on Rakuten's own products and services.
- What is the dress code at Rakuten?
The dress code at Rakuten is business casual. This means that employees should dress in neat, professional attire that is appropriate for the working environment. Shirts and blouses should be tucked in, and slacks, khakis, or dress skirts are appropriate. Jeans and T-shirts are not allowed.
- Does Rakuten offer any professional development programs?
Yes, Rakuten offers several professional development programs including the Rakuten Global Career Program and the Rakuten Institute of Technology. Additionally, the company offers internships and other professional development opportunities.
- Are there any remote or online job opportunities at Rakuten?
Yes, Rakuten offers a wide range of remote and online job opportunities. Job seekers can search the Rakuten Careers website for open positions and apply online. Additionally, Rakuten offers internships, apprenticeships, and career opportunities in a variety of fields, including customer service, marketing, software engineering, data science, and more.
- Does Rakuten offer tuition reimbursement?
Rakuten does not offer tuition reimbursement for its employees.
- What is the typical career path at Rakuten?
The typical career path at Rakuten depends on the individual's experience, skills, and interests. Generally, employees start as junior specialists or executive associates and work their way up to executive positions. At Rakuten, there is a lot of room for growth and development. Employees can progress from one level to the next through promotions and lateral moves. Many also have the opportunity to specialize in certain areas, such as analytics, marketing, or technology. With hard work and dedication, it is possible to reach the highest levels of management.
- Does Rakuten offer flexible working hours?
Yes, Rakuten offers flexible working hours to its employees.
- What is Rakuten?
Rakuten is an e-commerce company based in Japan. It operates an online marketplace and offers a wide variety of products and services, including digital media, consumer electronics, apparel, home appliances, and more. Rakuten also offers loyalty points and cashback rewards to customers. In addition to its online marketplace, Rakuten has expanded into a number of other industries, including banking, travel, and entertainment.
- Are there any entry-level roles at Rakuten?
Yes, Rakuten offers a variety of entry-level roles such as Customer Care Representative, Content Analyst, Data Analyst, and more.
- Does Rakuten offer relocation assistance?
Rakuten does not generally offer relocation assistance. However, if it is part of an individual contract, it is possible that relocation assistance may be included.
- How can I stay up to date with Rakuten career opportunities?
The best way to stay up to date with Rakuten career opportunities is to follow the company’s social media channels. You can also check their careers page for the latest job postings. Additionally, subscribing to their job alerts can help ensure that you never miss a new opportunity.