Frequently Asked Questions about Rakuten Careers

Rakuten is an e-commerce company based in Japan. It operates an online marketplace and offers a wide variety of products and services, including digital media, consumer electronics, apparel, home appliances, and more. Rakuten also offers loyalty points and cashback rewards to customers. In addition to its online marketplace, Rakuten has expanded into a number of other industries, including banking, travel, and entertainment.

Rakuten offers career opportunities in areas such as software engineering, marketing, finance, customer service, product management, sales, operations, and more.

Rakuten's culture is one of innovation and collaboration. Employees are encouraged to think outside the box and take initiative, and the company promotes a strong sense of teamwork and camaraderie. They also emphasize customer service, with a focus on creating the best possible experience for their customers. The company also values open communication and transparency, with an emphasis on creating an inclusive and diverse workplace.

You can apply for a job at Rakuten by visiting their careers page at https://jobs.rakuten.com/. Here, you can search for open positions, read about job opportunities, and submit an online application.

Yes, Rakuten offers a variety of internships for students and recent graduates. Details on available opportunities and application information can be found on the company's website.

1. Competitive Compensation – Rakuten offers competitive salaries and bonus programs that are performance-based. 2. Flexible Work Schedules – Rakuten offers flexible work schedules and remote working options to help employees maintain a healthy work-life balance. 3. Professional Development – Rakuten offers a variety of professional development opportunities, including in-house training programs, workshops, and seminars. 4. Health and Wellness Benefits – Rakuten provides comprehensive health and wellness benefits, including medical, dental, and vision coverage, as well as access to an on-site gym. 5. Employee Recognition Programs – Rakuten has a number of employee recognition programs that reward employees for their hard work and dedication. 6. Corporate Social Responsibility – Rakuten is committed to corporate social responsibility and supports a number of charitable causes and organizations.

As of December 2020, the Rakuten Group employed approximately 24,000 people worldwide.

Yes, Rakuten offers certain positions that can be done from home. These positions may include customer service roles, telemarketing, and software development.

Yes, Rakuten offers on-the-job training for new employees. The company has a robust training program that includes both online and in-person sessions. The training program is designed to ensure that employees are well-prepared to succeed in their roles.

The average salary at Rakuten is not publicly disclosed. However, according to the reviews, the average annual salary for a Software Engineer at Rakuten is $83,023.

Roles available at Rakuten include customer service representatives, software engineers, product managers, data scientists, financial analysts, marketing coordinators, IT professionals, sales representatives, senior managers, and more.

The hiring process at Rakuten typically begins with an online application, followed by a phone interview. If the applicant is successful in the phone interview, they will then be invited to a face-to-face interview. Following the face-to-face, the applicant may be asked to complete an assessment and/or an online test. If the applicant passes all stages of the recruitment process, an offer of employment may be extended.

Skills and qualifications needed for a role at Rakuten include: • Strong customer service skills • Excellent communication and interpersonal skills • Knowledge of the Rakuten platform • Ability to work independently and as part of a team • Ability to use problem-solving skills • Knowledge of software applications, such as Microsoft Office • Attention to detail • Knowledge of marketing and e-commerce • Ability to work in a fast-paced environment • Fluency in multiple languages (if applicable) • Experience in digital marketing and analytics • Ability to use data to drive decisions and improve customer experience • Experience with web development and web design • Knowledge of content management systems (CMS) • Understanding of search engine optimization (SEO) principles.

The best way to stay up to date with Rakuten career opportunities is to follow the company’s social media channels. You can also check their careers page for the latest job postings. Additionally, subscribing to their job alerts can help ensure that you never miss a new opportunity.

Rakuten does not generally offer relocation assistance. However, if it is part of an individual contract, it is possible that relocation assistance may be included.

Yes, Rakuten offers a variety of entry-level roles such as Customer Care Representative, Content Analyst, Data Analyst, and more.

Yes, Rakuten offers a variety of additional benefits, including discounts on products and services, cashback rewards, special holiday offers, and exclusive deals and promotions. Additionally, Rakuten members have access to exclusive discounts on hotels, flights, and car rentals.

Yes, Rakuten offers flexible working hours to its employees.

The typical career path at Rakuten depends on the individual's experience, skills, and interests. Generally, employees start as junior specialists or executive associates and work their way up to executive positions. At Rakuten, there is a lot of room for growth and development. Employees can progress from one level to the next through promotions and lateral moves. Many also have the opportunity to specialize in certain areas, such as analytics, marketing, or technology. With hard work and dedication, it is possible to reach the highest levels of management.

Rakuten does not offer tuition reimbursement for its employees.