
QantasLink Customer Service Officer
We are looking for a passionate and customer-focused individual to join the QantasLink team as a Customer Service Officer. As the first point of contact for customers, providing a great customer experience is essential. The ideal candidate should have strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. This person should also be able to display a high level of enthusiasm and willingness to help others. If you have a passion for helping customers and a desire to be part of a team focused on delivering a great customer experience, then we want to hear from you!The successful applicant will have a minimum of 2 years' experience in a customer service role and a demonstrated commitment to excellent customer service. They should also have a basic understanding of airline operations and customer service processes. In addition, the ideal candidate should have a good understanding of computer systems, including experience with booking systems. A current driver's license and the ability to work flexible hours is also required.
Excellent Communication Skills
Strong Customer Service Orientation
Computer Literacy
Sound Problem-Solving Skills
Ability To Work Well In A Team Environment
Knowledge Of Airline Industry Regulations
Experience In A Fast-Paced Customer Service Role
A Professional Attitude
Communication
Time Management
Conflict Management
Attention to detail
Conflict Resolution
customer service
Listening
Collaboration
Empathy
Organization
Patience
Problem-Solving
Adaptability
Professionalism
Interpersonal
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Teamwork
Adaptability
Problem-Solving
organisation
Conflict Resolution.
According to JobzMall, the average salary range for a QantasLink Customer Service Officer in Sydney NSW, Australia is $49,162 - $53,082. This range depends on factors such as the individual's qualifications and experience.
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Qantas Airways is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations.

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