PUMA

Fitting Specialist

PUMA

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about athletic wear and helping people find the perfect fit? Do you have a keen eye for detail and a knack for building strong relationships with customers? If so, we have an exciting opportunity for you as a Fitting Specialist at PUMA. In this role, you will use your expertise and knowledge of our products to provide exceptional fitting services to our customers, ensuring they leave with the perfect fit and a positive experience. To excel in this role, you should have a strong understanding of athletic wear, excellent communication skills, and a customer-first mindset. Join our dynamic team and be a part of the PUMA family!

  1. Provide exceptional fitting services to customers by accurately measuring and assessing their size and fit needs.
  2. Demonstrate a strong knowledge and understanding of PUMA's products, including fit, materials, and features, to effectively assist customers in finding the perfect fit.
  3. Build strong relationships with customers by providing personalized attention and exceptional customer service.
  4. Utilize strong communication skills to effectively communicate with customers, colleagues, and management.
  5. Maintain a clean and organized fitting area, ensuring all products are displayed and stocked properly.
  6. Continuously expand knowledge of the athletic wear industry and competitor products to better assist customers.
  7. Strive to meet and exceed sales goals by upselling and cross-selling products to customers.
  8. Maintain a positive attitude and customer-first mindset at all times.
  9. Collaborate with team members to ensure a seamless and enjoyable shopping experience for customers.
  10. Handle customer inquiries, concerns, and complaints in a professional and timely manner.
  11. Keep track of inventory and product availability, notifying management when products need to be restocked.
  12. Attend training sessions and product knowledge seminars to stay updated on new products and services.
  13. Adhere to all company policies and procedures, including those related to customer service, sales, and safety.
  14. Assist in visual merchandising and store maintenance to create an attractive and inviting shopping environment for customers.
  15. Represent the PUMA brand in a positive and professional manner at all times.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Knowledge Of Athletic Footwear And Apparel: A Fitting Specialist At Puma Should Have A Strong Understanding Of The Brand's Products, Including Athletic Footwear And Apparel, In Order To Accurately Assess And Recommend The Best Fit For Customers.

  • Experience In Retail Sales: Previous Experience In Retail Sales, Particularly In A Sports Or Athletic Store, Is A Valuable Qualification For A Fitting Specialist At Puma. This Experience Will Provide The Necessary Skills To Interact With Customers, Make Product Recommendations, And Close Sales.

  • Excellent Customer Service Skills: Puma Prides Itself On Providing Exceptional Customer Service, And A Fitting Specialist Should Possess Strong Communication And Interpersonal Skills To Ensure A Positive And Personalized Shopping Experience For Customers.

  • Knowledge Of Foot Measurement And Product Fitting Techniques: A Fitting Specialist Should Be Trained In Proper Foot Measurement And Product Fitting Techniques To Accurately Determine The Correct Shoe Size And Fit For Customers. This Includes Knowledge Of Different Foot Shapes And Sizes, As Well As The Ability To Assess The Fit Of Different Types Of Athletic Footwear.

  • Passion For Fitness And Sports: Puma Is A Brand That Is Deeply Rooted In The World Of Sports And Fitness, And A Fitting Specialist Should Share This Passion. Having A Strong Interest And Knowledge In Fitness And Sports Will Allow For A Deeper Understanding Of Customers' Needs And Preferences, Ultimately Leading To Better Fitting Recommendations.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

  • Trend Forecasting

  • Size And Fit Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fitting Specialist in Boston, MA, USA is $28,000 - $45,000 per year. This can vary depending on factors such as experience, education, and location within the city.

Additional Information
PUMA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About PUMA

Puma SE, branded as PUMA, is a German multinational corporation that designs and manufactures athletic and casual footwear, apparel and accessories, which is headquartered in Herzogenaurach, Bavaria, Germany. Puma is the third largest sportswear manufacturer in the world. The company was founded in 1948 by Rudolf Dassler (1898–1974). In 1924, Rudolf and his brother Adolf "Adi" Dassler had jointly formed the company Gebrüder Dassler Schuhfabrik ('Dassler Brothers Shoe Factory'). The relationship between the two brothers deteriorated until they agreed to split in 1948, forming two separate entities, Adidas and Puma. Following the split, Rudolf originally registered the newly established company as Ruda (derived from Rudolf Dassler, as Adidas was based on Adi Dassler), but later changed the name to Puma. Puma's earliest logo consisted of a square and beast jumping through a D, which was registered, along with the company's name, in 1948. Puma's shoe and clothing designs feature the Puma logo and the distinctive "Formstrip" which was introduced in 1958.

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