PUMA

Customer Service Associate

PUMA

Detroit, MI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for an enthusiastic and customer-centric professional to join the team at PUMA as a Customer Service Associate. In this role, you will be the frontline ambassador of PUMA’s brand, delivering a best-in-class experience to our customers. To succeed in this role, you should have excellent communication and problem-solving skills, a friendly and positive attitude and a passion for customer service. If you are an experienced, service-oriented professional and have a strong desire to help our customers, we’d love to hear from you!

Where is this job?
This job is located at Detroit, MI, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Interpersonal Skills

  • Ability To Work Under Pressure

  • Superior Customer Service Attitude

  • Proven Ability To Resolve Customer Complaints

  • Ability To Work Independently And In A Team Environment

  • Detail-Oriented And Organized

  • Proficiency In Ms Office Suite

Required Skills
  • Communication

  • Product knowledge

  • Conflict Resolution

  • customer service

  • Listening

  • Retail Sales

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Time-Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in Detroit, MI, USA is $23,250 to $37,817 per year. The range is based on the salary data collected from various employers and anonymous employees in Detroit, MI, USA. The salary range will vary depending on the experience and qualifications of the candidate.

Additional Information
PUMA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 4th, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About PUMA

Puma SE, branded as PUMA, is a German multinational corporation that designs and manufactures athletic and casual footwear, apparel and accessories, which is headquartered in Herzogenaurach, Bavaria, Germany. Puma is the third largest sportswear manufacturer in the world. The company was founded in 1948 by Rudolf Dassler (1898–1974). In 1924, Rudolf and his brother Adolf "Adi" Dassler had jointly formed the company Gebrüder Dassler Schuhfabrik ('Dassler Brothers Shoe Factory'). The relationship between the two brothers deteriorated until they agreed to split in 1948, forming two separate entities, Adidas and Puma. Following the split, Rudolf originally registered the newly established company as Ruda (derived from Rudolf Dassler, as Adidas was based on Adi Dassler), but later changed the name to Puma. Puma's earliest logo consisted of a square and beast jumping through a D, which was registered, along with the company's name, in 1948. Puma's shoe and clothing designs feature the Puma logo and the distinctive "Formstrip" which was introduced in 1958.

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