
Principal Service Engineer IS - Platform Developer/Architect- ServiceNow- Hybrid
Are you a highly skilled and experienced service engineer with a passion for developing and architecting cutting-edge platforms? Do you have a strong background in ServiceNow and a desire to make a difference in the healthcare industry? Look no further, because Providence St. Patrick Hospital is seeking a Principal Service Engineer IS - Platform Developer/Architect to join our dynamic team. In this role, you will have the opportunity to utilize your technical expertise and leadership skills to enhance our hybrid platform and drive innovation in patient care. We are looking for a driven and adaptable individual who thrives in a fast-paced environment and is committed to delivering exceptional service. If this sounds like you, read on for more information about the qualifications for this role.
- Develop and maintain cutting-edge platforms for the healthcare industry using ServiceNow.
- Architect and design innovative solutions to enhance our hybrid platform and improve patient care.
- Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
- Utilize your strong technical background to troubleshoot and resolve complex technical issues.
- Keep up-to-date with industry trends and proactively identify opportunities for improvement and innovation.
- Lead and mentor a team of engineers to ensure high-quality and timely delivery of projects.
- Serve as a subject matter expert, providing guidance and support to internal stakeholders.
- Develop and maintain technical documentation and standards for the platform.
- Participate in the evaluation and implementation of new technologies to improve platform performance and functionality.
- Foster a culture of continuous improvement and actively seek out opportunities to optimize processes and workflows.
- Ensure compliance with security and regulatory standards.
- Represent the organization in industry events and conferences.
- Collaborate with vendors and external partners as needed.
- Act as a liaison between technical and non-technical teams to ensure effective communication and alignment.
- Stay organized and prioritize tasks in a fast-paced environment to meet project deadlines.
- Adhere to company policies and procedures, including confidentiality and data protection guidelines.
Extensive Experience With Servicenow Platform Development And Architecture, Including Knowledge Of Various Modules And Integrations.
Strong Understanding Of Hybrid Cloud Environments And Ability To Design, Implement, And Troubleshoot Solutions Using Both On-Premise And Cloud-Based Technologies.
Proven Track Record Of Successfully Leading And Managing Complex Projects, With A Focus On Service Delivery And Customer Satisfaction.
Excellent Communication And Interpersonal Skills, With The Ability To Collaborate Effectively With Cross-Functional Teams And Stakeholders.
In-Depth Knowledge Of It Service Management Processes And Best Practices, As Well As Industry Trends And Emerging Technologies In The Healthcare Sector.
Problem Solving
Agile Methodology
Incident Management
Data integration
Team Leadership
Configuration management
Systems Architecture
Platform development
Hybrid Cloud
Technical Strategy
Servicenow Implementation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Principal Service Engineer IS - Platform Developer/Architect- ServiceNow- Hybrid in Seattle, WA, USA is $137,000 - $175,000 per year. However, this can vary depending on factors such as experience, education, and company size.
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Providence Health & Services in Montana is a not-for-profit network of hospitals, physicians, clinics, care centers, hospice and home health programs, and diverse community services across western Montana. With more than 40 clinics, two hospitals and over 2,000 caregivers statewide, their health and services organizations work together to provide quality care to those in need.

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