Patient Services Specialist

Welcome to Providence St. Patrick Hospital, where we are dedicated to providing exceptional patient care and support. We are currently seeking a highly qualified and compassionate Patient Services Specialist to join our team. As a Patient Services Specialist, you will play a crucial role in ensuring our patients receive the highest level of care and assistance during their time with us. We are looking for individuals who are passionate about serving others, possess excellent communication and organizational skills, and have a strong understanding of healthcare systems. If you are looking for a rewarding career where you can make a difference in the lives of others, we encourage you to apply for this opportunity.

1. Greet and welcome patients and their families as they enter the hospital.
2. Provide exceptional customer service by answering patient inquiries and addressing any concerns or issues.
3. Schedule appointments and manage patient appointments, ensuring they are timely and efficient.
4. Accurately enter patient information into the electronic health record system.
5. Communicate with medical staff and assist with coordinating patient care.
6. Assist patients with completing necessary forms and paperwork.
7. Verify insurance coverage and obtain necessary authorizations for procedures.
8. Coordinate and assist with patient admissions and discharges.
9. Maintain patient confidentiality and adhere to HIPAA regulations.
10. Collaborate with other hospital departments to ensure seamless patient care.
11. Participate in training and continuing education to stay up-to-date on hospital policies and procedures.
12. Maintain a clean and organized work environment.
13. Handle financial transactions, such as collecting copayments and processing payments.
14. Provide emotional support and comfort to patients and their families during difficult times.
15. Continuously strive to improve the patient experience and identify areas for improvement.

According to JobzMall, the average salary range for a Patient Services Specialist in Spokane, WA, USA is between $30,000 to $45,000 per year. This can vary depending on factors such as experience, education, and specific job duties. However, the median income for this position in Spokane is typically around $38,000 per year.

Providence Health & Services in Montana is a not-for-profit network of hospitals, physicians, clinics, care centers, hospice and home health programs, and diverse community services across western Montana. With more than 40 clinics, two hospitals and over 2,000 caregivers statewide, their health and services organizations work together to provide quality care to those in need.