Patient Scheduler - PACE

Are you passionate about helping patients receive the care they need in a timely and efficient manner? Do you have excellent organizational and communication skills? If so, we have a rewarding opportunity for you as a Patient Scheduler at Providence St. Patrick Hospital's PACE program. As a member of our team, you will play a crucial role in coordinating appointments and ensuring that our patients receive the best possible care. We are looking for a detail-oriented and compassionate individual with previous scheduling experience and a commitment to providing exceptional customer service. If this sounds like you, we encourage you to apply and become a part of our dedicated healthcare team.

1. Coordinate and schedule patient appointments in a timely and efficient manner.
2. Maintain accurate and up-to-date patient schedules.
3. Communicate with patients and healthcare providers to ensure smooth and effective scheduling.
4. Monitor and manage appointment cancellations and rescheduling to minimize disruptions.
5. Collaborate with the healthcare team to ensure that all necessary information and preparations are in place for each appointment.
6. Verify insurance coverage and obtain necessary authorizations for appointments.
7. Provide exceptional customer service to patients and their families, addressing any questions or concerns they may have.
8. Maintain confidentiality of patient information in accordance with HIPAA regulations.
9. Utilize scheduling software and systems to input and retrieve patient information.
10. Continuously update and maintain a database of patient information and appointments.
11. Follow departmental and hospital policies and procedures.
12. Attend trainings and meetings to stay up-to-date on scheduling protocols and procedures.
13. Assist with other administrative tasks as needed.
14. Prioritize and manage tasks effectively in a fast-paced environment.
15. Contribute to a positive and supportive work environment.
16. Serve as a liaison between patients and healthcare providers to ensure a seamless patient experience.
17. Uphold the highest standards of professionalism and ethical behavior.
18. Adhere to all safety and infection control protocols.
19. Collaborate with other departments to ensure efficient patient flow and continuity of care.
20. Strive for continuous improvement in the scheduling process to enhance patient satisfaction.

According to JobzMall, the average salary range for a Patient Scheduler - PACE in Spokane, WA, USA is between $27,000 and $40,000 per year. This may vary depending on factors such as the specific job duties, level of experience, and the employer's compensation policies. Additionally, benefits such as health insurance and retirement plans may also impact the overall compensation for this role.

Providence Health & Services in Montana is a not-for-profit network of hospitals, physicians, clinics, care centers, hospice and home health programs, and diverse community services across western Montana. With more than 40 clinics, two hospitals and over 2,000 caregivers statewide, their health and services organizations work together to provide quality care to those in need.