Providence St. Patrick Hospital

Medical Office Representative - PMI Float Southern LA County

Providence St. Patrick Hospital

San Pedro, Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Providence St. Patrick Hospital, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a highly motivated and organized individual to join our team as a Medical Office Representative - PMI Float Southern LA County. In this role, you will be responsible for providing administrative support and exceptional customer service to patients and staff in our medical offices. The ideal candidate will have a strong background in healthcare administration, excellent communication skills, and a passion for helping others. If you are looking for a rewarding career in the healthcare industry, we encourage you to apply for this exciting opportunity with us.

  1. Greet and welcome patients and visitors to the medical office with a positive and professional attitude.
  2. Provide exceptional customer service by answering phone calls, scheduling appointments, and responding to inquiries in a timely manner.
  3. Maintain accurate and organized patient records, including updating demographics, insurance information, and medical history.
  4. Verify insurance coverage and obtain authorizations for medical treatments and procedures.
  5. Coordinate patient referrals and ensure all necessary paperwork and documentation is completed.
  6. Assist in collecting and processing payments, including co-pays, deductibles, and outstanding balances.
  7. Maintain knowledge of current healthcare regulations and policies to ensure compliance.
  8. Collaborate with medical staff to ensure efficient patient flow and timely delivery of care.
  9. Communicate effectively with patients, healthcare providers, and other staff members to ensure a positive and efficient experience.
  10. Continuously strive to improve processes and enhance the patient experience.
  11. Handle confidential information with discretion and adhere to HIPAA regulations.
  12. Participate in trainings and meetings to stay updated on changes in procedures, policies, and technology.
  13. Perform other administrative tasks as needed to support the smooth operation of the medical office.
Where is this job?
This job is located at San Pedro, Los Angeles, CA, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Medical Office Representative At Providence St. Patrick Hospital Must Have A Minimum Of A High School Diploma Or Equivalent Education Level. This Ensures That The Candidate Has A Basic Understanding Of Academic Concepts And Can Effectively Communicate With Patients And Colleagues.

  • Previous Experience In A Medical Office Setting: The Ideal Candidate For This Position Should Have Previous Experience Working In A Medical Office. This Includes Knowledge Of Medical Terminology, Familiarity With Insurance Billing, And Experience With Electronic Medical Records.

  • Strong Customer Service Skills: As A Medical Office Representative, The Candidate Will Interact With Patients On A Daily Basis. Therefore, It Is Essential That They Possess Excellent Customer Service Skills And Are Able To Provide Compassionate And Empathetic Care To Patients.

  • Proficiency In Computer Skills: In Today's Digital Age, It Is Crucial For A Medical Office Representative To Be Proficient In Computer Skills. This Includes Knowledge Of Microsoft Office, Electronic Medical Records, And Other Software Programs Commonly Used In Medical Offices.

  • Multitasking And Organizational Abilities: Working In A Medical Office Requires The Ability To Handle Multiple Tasks And Responsibilities Efficiently. The Ideal Candidate Should Have Strong Multitasking And Organizational Skills To Manage Patient Schedules, Insurance Claims, And Other Administrative Duties Effectively.

Required Skills
  • Data Entry

  • Time Management

  • Multitasking

  • customer service

  • Medical Terminology

  • Teamwork

  • appointment scheduling

  • Insurance Verification

  • Hipaa Compliance

  • Billing And Coding

  • Electronic Health Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Medical Office Representative - PMI Float Southern LA County in San Pedro, Los Angeles, CA, USA is $33,000 - $50,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company or medical office.

Additional Information
Providence St. Patrick Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 9th, 2025
Apply BeforeJune 9th, 2026
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About Providence St. Patrick Hospital

Providence Health & Services in Montana is a not-for-profit network of hospitals, physicians, clinics, care centers, hospice and home health programs, and diverse community services across western Montana. With more than 40 clinics, two hospitals and over 2,000 caregivers statewide, their health and services organizations work together to provide quality care to those in need.

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