Manager Patient Access

We are looking for a highly experienced and motivated individual to join our team as Manager of Patient Access at Providence St. Patrick Hospital. The ideal candidate will possess strong leadership and customer service skills, as well as a commitment to delivering the highest quality of care for our patients.The successful applicant will be responsible for managing the overall operations of our patient access services, which includes overseeing all staff within the department, as well as ensuring that patient wait times and service levels are maintained.The ideal candidate should have a minimum of 5 years of professional experience in a healthcare setting, preferably in the patient access or patient registration area. They must also possess a Bachelor’s degree in Business Administration, Health Administration, or a related field. A Master’s degree in a related field is preferred. In addition, the successful candidate should have excellent organizational and communication skills, as well as a passion for providing outstanding customer service.

Responsibilities:

1. Oversee all staff within the Patient Access department, ensuring that quality of care and service levels are maintained.
2. Manage the overall operations of the Patient Access services.
3. Monitor and control patient wait times and service levels.
4. Ensure compliance with all relevant healthcare regulations and standards.
5. Develop and implement policies and procedures to ensure efficient and effective operations.
6. Recruit, train, and mentor staff in the department.
7. Monitor patient access performance metrics and take necessary corrective action.
8. Liaise with other departments to ensure seamless integration of services.
9. Develop and maintain relationships with external stakeholders.
10. Work collaboratively with other healthcare professionals to provide the best patient care experience.

According to JobzMall, the average salary range for a Manager Patient Access in Portland, OR, USA is $65,000 to $85,000 per year. This range may vary depending on the type of organization, the size of the organization, the experience of the individual, and other factors.

Providence Health & Services in Montana is a not-for-profit network of hospitals, physicians, clinics, care centers, hospice and home health programs, and diverse community services across western Montana. With more than 40 clinics, two hospitals and over 2,000 caregivers statewide, their health and services organizations work together to provide quality care to those in need.