Providence St. Patrick Hospital

Associate Patient Advocate

Providence St. Patrick Hospital

Everett, WA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Providence St. Patrick Hospital is seeking an Associate Patient Advocate to join our team of compassionate and dedicated healthcare professionals. The Associate Patient Advocate is responsible for providing support to patients and their families with navigating the healthcare system and providing resources. The ideal candidate will possess excellent communication and problem-solving skills, an empathetic and caring attitude, and an excellent understanding of patient rights and privacy laws. Our ideal candidate must also have a minimum of 3 years of experience in a healthcare setting as well as a Bachelor’s degree in healthcare or a related field. If you’re looking to make a positive impact on patients and their families and have a passion for helping those in need, then we’d like to hear from you.

Responsibilities:

  1. Assist patients and their families with navigating the healthcare system and provide resources.
  2. Provide empathetic and caring support to patients and their families.
  3. Ensure patients’ rights and privacy are respected and protected.
  4. Act as a liaison between patients, doctors, and other health care professionals.
  5. Educate patients on their rights and the services available to them.
  6. Research and provide solutions to patient inquiries and complaints.
  7. Monitor patient satisfaction and make adjustments to improve it.
  8. Respond to patient inquiries and complaints in a timely manner.
  9. Ensure compliance with applicable laws and regulations.
  10. Maintain accurate and up-to-date records of all patient contacts.
Where is this job?
This job is located at Everett, WA, USA
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Excellent Communication And Interpersonal Skills

  • Ability To Work With A Diverse Patient Population

  • Ability To Effectively Manage Difficult Conversations

  • Compassion And Patience In Dealing With Patients

  • Knowledge Of Healthcare Industry Standards

  • Understanding Of Medical And Insurance Terminology

  • Bachelor's Degree In Healthcare Or Related Field

Required Skills
  • Documentation

  • Time Management

  • Problem Solving

  • Negotiation

  • Conflict Resolution

  • Compassion

  • Relationship Building

  • Listening

  • Interpersonal Communication

  • Empathy

  • Organization

  • Multi-tasking

  • Patient Advocacy

  • Follow-Up

  • Service Coordination

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Patient Advocate in Everett, WA, USA is $42,000 to $50,500 per year. This range is based on the salaries of the professionals currently working in the same position in the area. The salary range also depends on various factors such as experience, education, and certifications.

Additional Information
Providence St. Patrick Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 10th, 2023
Apply BeforeMay 22nd, 2025
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About Providence St. Patrick Hospital

Providence Health & Services in Montana is a not-for-profit network of hospitals, physicians, clinics, care centers, hospice and home health programs, and diverse community services across western Montana. With more than 40 clinics, two hospitals and over 2,000 caregivers statewide, their health and services organizations work together to provide quality care to those in need.

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