Admitting Representative - Emergency Department

Welcome to Providence St. Patrick Hospital, where our mission is to provide compassionate and exceptional care to our community. We are currently seeking a highly motivated and customer service-oriented individual to join our team as an Admitting Representative for our Emergency Department. As the first point of contact for our patients, you will play a critical role in ensuring a positive and efficient experience for those seeking emergency care. We are looking for someone who is organized, detail-oriented, and able to thrive in a fast-paced environment. If you are passionate about helping others and have a background in healthcare or customer service, we encourage you to apply for this important position.

1. Greet and welcome patients and visitors to the Emergency Department with warmth and professionalism.
2. Maintain a positive and friendly demeanor at all times, creating a welcoming and comfortable environment for patients and their families.
3. Provide exceptional customer service by addressing patient inquiries and concerns promptly and effectively.
4. Accurately and efficiently register patients into the hospital's electronic health record system.
5. Verify patient insurance information and obtain necessary authorizations for services.
6. Collect and process patient payments and co-pays.
7. Collaborate with other hospital departments to ensure a smooth and seamless patient admission process.
8. Adhere to all hospital policies and procedures, including patient privacy and confidentiality.
9. Maintain accurate and organized patient records and documentation.
10. Communicate effectively with healthcare providers and staff to ensure timely and accurate patient information.
11. Assist with any additional duties or projects as assigned by the department supervisor.
12. Stay updated on hospital procedures and protocols, as well as insurance policies and regulations.
13. Uphold the hospital's mission and values by providing compassionate and exceptional care to all patients.
14. Maintain a clean and organized work area.
15. Continuously strive to improve processes and provide feedback for potential improvements.

According to JobzMall, the average salary range for a Admitting Representative - Emergency Department in Portland, OR, USA is $33,000 - $45,000 per year. This can vary depending on the specific duties, experience, and education level of the individual. Some positions may also offer benefits such as healthcare, retirement plans, and paid time off.

Providence Health & Services in Montana is a not-for-profit network of hospitals, physicians, clinics, care centers, hospice and home health programs, and diverse community services across western Montana. With more than 40 clinics, two hospitals and over 2,000 caregivers statewide, their health and services organizations work together to provide quality care to those in need.