
Referral Specialist, Rheumatology
Welcome to Prisma Health, where we are dedicated to providing exceptional care to our patients and supporting our community. We are currently seeking a highly motivated and compassionate Referral Specialist to join our Rheumatology team. In this role, you will play a crucial role in coordinating and managing the referral process for our patients, ensuring they receive the specialized care they need. Our ideal candidate will have a strong background in healthcare, excellent communication skills, and a passion for helping others. If you are looking for a rewarding career with a dynamic and growing healthcare organization, we encourage you to apply for this opportunity.
- Coordinate and manage the referral process for patients seeking care from the Rheumatology department.
- Communicate with patients, healthcare providers, and insurance companies to facilitate timely and accurate referrals.
- Serve as a point of contact for patients, answering questions and providing information about the referral process.
- Work closely with the Rheumatology team to ensure a seamless and efficient referral process.
- Review and verify insurance coverage and obtain necessary authorizations for referrals.
- Maintain accurate and up-to-date records of all referral activities.
- Collaborate with other departments and outside providers to ensure continuity of care for patients.
- Communicate any potential issues or delays in the referral process to appropriate parties and work towards resolution.
- Stay informed about changes in insurance coverage, referral guidelines, and other relevant healthcare policies.
- Provide excellent customer service and demonstrate empathy and compassion towards patients.
- Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
- Participate in training and educational opportunities to continuously improve skills and knowledge related to referral management.
- Contribute to a positive and supportive work environment within the Rheumatology department and the larger healthcare organization.
- Perform other duties as assigned by the supervisor or departmental leadership.
Bachelor's Degree In A Healthcare-Related Field, Such As Nursing Or Health Administration.
Minimum Of 2 Years Of Experience Working In A Referral Coordination Or Patient Navigation Role.
Knowledge Of Rheumatology And Experience Working With Patients With Rheumatologic Conditions.
Strong Communication And Interpersonal Skills, With The Ability To Effectively Liaise With Patients, Providers, And Other Healthcare Professionals.
Proficiency In Electronic Health Record Systems And Other Relevant Healthcare Software.
Communication Skills
Time Management
Multitasking
Organizational Skills
Medical Terminology
appointment scheduling
Medical Records
Insurance Verification
Electronic Health Records
Referral Tracking
Patient Referrals
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Referral Specialist, Rheumatology in Columbia, SC, USA is $43,000-$65,000 per year. However, this can vary depending on factors such as experience, qualifications, and employer.
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Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. 32,000 team members are dedicated to supporting the health and well-being of people.

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