Patient Services Representative, Neurology

Welcome to Prisma Health, where we are dedicated to providing exceptional patient care and improving the health and well-being of our community. We are currently seeking a highly motivated and compassionate Patient Services Representative to join our Neurology department. As a member of our team, you will play a crucial role in providing exceptional customer service and support to our patients and their families. We are looking for individuals who are passionate about the healthcare field and possess strong communication and organizational skills. If you are ready to make a difference in the lives of our patients, we encourage you to apply for this exciting opportunity.

• Greet and welcome patients and their families with a friendly and professional demeanor
• Provide exceptional customer service by addressing any questions or concerns and ensuring a positive experience for all patients
• Schedule and confirm patient appointments, ensuring accuracy and efficiency
• Verify patient insurance information and assist with any billing or payment inquiries
• Maintain patient records and update information as needed
• Collaborate with healthcare providers to ensure smooth patient flow and timely appointments
• Assist with patient check-in and check-out procedures, including collecting necessary information and processing payments
• Communicate with patients and their families regarding any necessary forms or documentation
• Maintain a clean and organized reception area and work space
• Adhere to all HIPAA regulations and maintain patient confidentiality at all times
• Attend department meetings and training sessions to stay updated on policies and procedures
• Collaborate with other team members to ensure a cohesive and efficient patient experience
• Continuously seek to improve processes and identify opportunities for enhancing patient satisfaction
• Remain knowledgeable about all services and offerings provided by Prisma Health to effectively promote them to patients and their families
• Display a positive and professional attitude at all times, representing Prisma Health in a positive light.

According to JobzMall, the average salary range for a Patient Services Representative, Neurology in Columbia, SC, USA is $25,000-$50,000 per year. This can vary based on experience, qualifications, and the specific employer. Some employers may also offer additional benefits such as health insurance, retirement plans, and bonuses.

Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. 32,000 team members are dedicated to supporting the health and well-being of people.