Patient Financial Specialist

Welcome to Prisma Health, where we strive to provide exceptional healthcare services to our patients and community. We are currently seeking a dedicated and compassionate individual to join our team as a Patient Financial Specialist. As a Patient Financial Specialist, you will play a crucial role in ensuring our patients receive the best possible care by managing their financial accounts and providing assistance with billing and insurance processes. This position requires strong communication skills, attention to detail, and a passion for helping others. If you are looking for a rewarding career in the healthcare industry, we encourage you to apply for this position.

1. Manage patient financial accounts and ensure accurate and timely billing.
2. Assist patients in understanding their insurance coverage and benefits.
3. Address any billing or payment inquiries from patients or insurance companies.
4. Collaborate with healthcare providers and insurance companies to resolve any billing issues.
5. Educate patients on financial assistance programs and help them apply if needed.
6. Maintain accurate and organized financial records for each patient.
7. Follow up on outstanding balances and work to collect payments.
8. Communicate effectively with patients, physicians, and insurance companies regarding billing and payment matters.
9. Stay up-to-date on insurance policies and procedures to ensure compliance.
10. Provide exceptional customer service to patients, ensuring a positive and supportive experience.
11. Protect patient confidentiality and ensure all financial information is kept secure.
12. Work as a team player with other financial specialists and healthcare providers to provide comprehensive care to patients.
13. Attend trainings and meetings to stay informed on changes in billing and insurance processes.
14. Continuously strive to improve processes and efficiency within the department.
15. Adhere to all organizational policies and procedures related to patient financial services.

According to JobzMall, the average salary range for a Patient Financial Specialist in Columbia, SC, USA is $38,000 - $54,000. However, this can vary depending on factors such as the specific company, experience level, and additional skills or certifications. Some individuals in this role may also receive bonuses or commission based on performance.

Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. 32,000 team members are dedicated to supporting the health and well-being of people.