
Patient Access Specialist
Are you passionate about helping others? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! Prisma Health is seeking a highly motivated and compassionate individual to join our team as a Patient Access Specialist. In this role, you will play a vital role in providing excellent customer service and ensuring efficient and accurate patient registration and scheduling. We are looking for candidates who possess excellent communication and organizational skills, a strong attention to detail, and the ability to work well in a team. If you are ready to make a positive impact on patients' lives and be part of a dedicated and caring healthcare team, apply now!
- Greet and assist patients in a friendly and professional manner.
- Accurately register and schedule patients for appointments, procedures, and tests.
- Verify insurance coverage and obtain necessary authorizations.
- Collect and process patient information and payments.
- Provide exceptional customer service to patients and their families.
- Collaborate with healthcare providers and other team members to ensure efficient and timely patient care.
- Maintain patient confidentiality and follow all HIPAA guidelines.
- Resolve any patient inquiries or issues in a timely and satisfactory manner.
- Keep accurate and organized records of patient information and appointments.
- Stay up-to-date on all hospital policies and procedures related to patient access.
- Continuously seek ways to improve and streamline processes for patient registration and scheduling.
- Maintain a positive and professional attitude at all times.
- Attend training and development programs to enhance skills and knowledge.
- Work collaboratively with other Patient Access Specialists to ensure smooth operations.
- Adhere to all safety and infection control protocols.
- Support a diverse and inclusive work environment.
- Perform other duties as assigned by the supervisor.
Knowledge Of Healthcare Systems: A Patient Access Specialist At Prisma Health Should Have A Thorough Understanding Of Healthcare Systems, Including Medical Terminology, Insurance Processes, And Electronic Health Records.
Communication Skills: Effective Communication Is Crucial For A Patient Access Specialist As They Will Be Interacting With Patients, Healthcare Providers, And Insurance Companies On A Daily Basis. Strong Verbal And Written Communication Skills Are Essential For This Role.
Attention To Detail: Patient Access Specialists Must Have A Keen Eye For Detail To Accurately Enter Patient Information, Verify Insurance Coverage, And Process Payments. Any Errors In This Process Can Lead To Delays In Patient Care Or Billing Issues.
Customer Service Skills: As The First Point Of Contact For Patients, A Patient Access Specialist Must Have Excellent Customer Service Skills. They Should Be Empathetic, Compassionate, And Able To Handle Difficult Situations With Professionalism.
Multitasking Abilities: The Role Of A Patient Access Specialist Can Be Fast-Paced And Requires The Ability To Multitask Efficiently. They Should Be Able To Handle Multiple Responsibilities Simultaneously, Such As Answering Phone Calls, Checking In Patients, And Processing Paperwork.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Medical Terminology
appointment scheduling
Electronic medical records (EMR)
Insurance Verification
Patient Registration
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Access Specialist in Greenville, SC, USA is $33,000 - $49,000 per year. This may vary depending on the specific employer, level of experience, and education of the individual. Some employers may also offer additional benefits such as health insurance, retirement plans, and bonuses.
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Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. 32,000 team members are dedicated to supporting the health and well-being of people.

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