Prisma Health

Clinical Care Experience Director Quality

Prisma Health

Columbia, SC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about delivering high-quality care to patients in a dynamic healthcare environment? Do you have a strong background in clinical care and experience in quality management? If so, we have an exciting opportunity for you to join our team as the Clinical Care Experience Director Quality at Prisma Health. We are seeking a dedicated individual who is committed to ensuring that our patients receive the best possible care and experience throughout their healthcare journey. This role requires a detail-oriented professional with excellent communication skills and a proven track record of implementing quality initiatives. If you are ready to make a positive impact on patient care, we encourage you to apply for this position.

  1. Develop and implement quality improvement initiatives to enhance the overall clinical care experience for patients.
  2. Monitor and analyze data to identify areas for improvement in patient care and develop action plans to address any issues.
  3. Collaborate with clinical teams to ensure adherence to quality standards and best practices.
  4. Conduct regular audits and assessments to evaluate the effectiveness of quality initiatives and make recommendations for improvements.
  5. Provide guidance and support to clinical staff on quality management processes and procedures.
  6. Stay up-to-date on industry trends and best practices in quality management and incorporate them into the organization's processes.
  7. Communicate with patients and their families to gather feedback on their care experience and use that feedback to drive quality improvement efforts.
  8. Work closely with other departments, such as patient experience and risk management, to ensure a comprehensive approach to quality management.
  9. Train and educate staff on quality management principles and procedures.
  10. Serve as a liaison between the organization and regulatory agencies to ensure compliance with quality standards and regulations.
  11. Collaborate with leadership to develop and implement strategic plans to improve the overall quality of care for patients.
  12. Act as a resource and advisor to clinical teams on quality-related issues and provide guidance on how to improve patient outcomes.
  13. Monitor and report on key performance indicators related to clinical care quality and make recommendations for improvement.
  14. Lead and facilitate quality improvement projects and initiatives across the organization.
  15. Foster a culture of continuous improvement and quality excellence throughout the organization.
Where is this job?
This job is located at Columbia, SC, USA
Job Qualifications
  • Strong Leadership And Communication Skills

  • Bachelor's Degree In Nursing Or Healthcare Administration

  • Minimum Of 5 Years Of Experience In Clinical Care Management Or Quality Improvement

  • Knowledge And Understanding Of Healthcare Regulations And Accreditation Standards

  • Experience With Data Analysis And Utilization For Quality Improvement Initiatives

Required Skills
  • Process Improvement

  • Project Management

  • Data Analysis

  • Quality Management

  • Team Leadership

  • Risk assessment

  • Training and Development

  • Compliance monitoring

  • Budget

  • Performance evaluation

  • Patient Safety

  • Healthcare Regulations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Clinical Care Experience Director Quality in Columbia, SC, USA is $90,000 to $120,000 per year. This range may vary depending on the specific job requirements, experience level, and qualifications of the individual. Additional factors such as the size and type of healthcare organization, location, and demand for professionals in this role may also impact the salary range.

Additional Information
Prisma Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 17th, 2024
Apply BeforeJune 21st, 2025
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About Prisma Health

Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. 32,000 team members are dedicated to supporting the health and well-being of people.

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