Patient Scheduler

Welcome to Presbyterian Healthcare Services, where we are dedicated to providing high-quality care to our patients and their families. We are currently seeking a detail-oriented and compassionate Patient Scheduler to join our team. As a Patient Scheduler, you will play a vital role in ensuring that our patients receive timely and efficient scheduling of their medical appointments. This position requires strong communication skills, exceptional organizational abilities, and a passion for helping others. If you are looking for a fulfilling career in the healthcare industry, we encourage you to apply for this position.

1. Schedule patient appointments: The primary responsibility of a Patient Scheduler is to efficiently schedule appointments for patients, ensuring that their medical needs are met in a timely manner.
2. Maintain accurate records: The Patient Scheduler is responsible for accurately recording patient information and appointment details in the healthcare system, ensuring that all data is kept confidential and up-to-date.
3. Communicate with patients: The Patient Scheduler will be the first point of contact for patients, and will be responsible for communicating appointment details, instructions, and any necessary follow-up information.
4. Coordinate with healthcare providers: In order to schedule appointments, the Patient Scheduler will need to work closely with healthcare providers to ensure availability and proper allocation of resources.
5. Follow scheduling protocols: The Patient Scheduler will be expected to adhere to established scheduling protocols and guidelines to ensure consistency and efficiency in the scheduling process.
6. Handle patient inquiries: Patient Schedulers will be responsible for answering phone calls and emails from patients, addressing any inquiries or concerns they may have regarding their appointments.
7. Assist with insurance verification: In some cases, the Patient Scheduler may be required to assist with insurance verification to ensure that patients have proper coverage for their scheduled appointments.
8. Collaborate with other departments: Patient Schedulers will need to collaborate with other departments, such as billing and medical records, to ensure a smooth patient experience and accurate scheduling.
9. Maintain a positive and compassionate attitude: As a representative of Presbyterian Healthcare Services, the Patient Scheduler is expected to maintain a positive and compassionate attitude towards patients and their families at all times.
10. Stay updated on scheduling software and procedures: The Patient Scheduler will need to stay updated on any changes or updates to scheduling software and procedures, and be able to quickly adapt to new processes.

According to JobzMall, the average salary range for a Patient Scheduler in Albuquerque, NM, USA is $30,000-$45,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific employer. It is always best to research specific job postings and company salary information for a more accurate estimate.

Presbyterian Healthcare Services is a private not-for-profit health care system and health care provider in the State of New Mexico. It owns and operates 8 hospitals in 7 New Mexico communities. It also operates Presbyterian Health Plan.