Medical Receptionist - Urogynecology
Are you passionate about providing exceptional patient care and supporting the operations of a medical practice? Presbyterian Healthcare Services is seeking a dedicated and experienced Medical Receptionist to join our Urogynecology team. In this role, you will play a vital role in ensuring smooth and efficient day-to-day operations, while also providing a warm and welcoming environment for patients. We are looking for someone with strong communication skills, excellent organizational abilities, and a positive attitude. If this sounds like you, we encourage you to apply for this exciting opportunity to make a difference in patients' lives.
- Greet and check-in patients in a friendly and professional manner.
- Schedule and confirm patient appointments, ensuring efficient use of physician's time.
- Maintain accurate and updated patient records in electronic medical records system.
- Answer and route phone calls, taking messages and providing accurate information to callers.
- Verify insurance coverage and obtain necessary authorizations for patient visits.
- Collect and process payments for services rendered.
- Coordinate with other medical departments to ensure seamless patient care.
- Maintain cleanliness and organization of reception and waiting areas.
- Ensure compliance with HIPAA and other privacy regulations.
- Assist with administrative tasks such as filing, faxing, and scanning documents.
- Communicate effectively with patients, physicians, and other staff members.
- Provide excellent customer service and address patient concerns with empathy and professionalism.
- Keep up-to-date with changes in policies and procedures related to patient care and medical office operations.
- Collaborate with team members to identify and implement process improvements.
- Adhere to all safety and infection control protocols.
- Attend training and educational sessions to enhance job knowledge and skills.
- Perform other related duties as assigned by supervisor.
Knowledge Of Urogynecology: The Ideal Candidate Should Have A Strong Understanding Of Urogynecology Procedures, Terminology, And Common Conditions. This Will Ensure Efficient Handling Of Patient Inquiries And Scheduling Appointments.
Communication Skills: As The First Point Of Contact For Patients, It Is Important For A Medical Receptionist To Have Excellent Communication Skills. This Includes The Ability To Listen Attentively, Speak Clearly, And Convey Information Effectively.
Organizational Skills: Working In A Busy Medical Practice Requires Strong Organizational Skills. The Medical Receptionist Should Be Able To Multitask, Manage Appointments, Maintain Patient Records, And Handle Administrative Tasks In A Timely And Efficient Manner.
Customer Service: A Medical Receptionist Plays A Key Role In Providing A Positive Patient Experience. Therefore, It Is Important For The Candidate To Have Excellent Customer Service Skills, Be Friendly, And Have A Compassionate Attitude Towards Patients.
Medical Software Proficiency: Presbyterian Healthcare Services May Require The Use Of Specific Electronic Medical Record (Emr) And Practice Management Software. The Ideal Candidate Should Have Prior Experience And Proficiency In Using These Systems To Perform Tasks Such As Scheduling Appointments And Managing Patient Records.
Data Entry
Multitasking
customer service
Medical Billing
Medical Terminology
Electronic Medical Records
Patient Scheduling
Insurance Verification
Patient Check-In
Appointment Coordination
Front Desk Operations
Communication
Conflict Resolution
Leadership
Time management
Critical thinking
Organizational skills
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Receptionist - Urogynecology in Albuquerque, NM, USA is $27,000 - $35,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties. Some medical receptionists in this field may also receive additional benefits such as health insurance and paid time off.
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Presbyterian Healthcare Services is a private not-for-profit health care system and health care provider in the State of New Mexico. It owns and operates 8 hospitals in 7 New Mexico communities. It also operates Presbyterian Health Plan.
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