Medical Receptionist - Physical Therapy
Welcome to Presbyterian Healthcare Services, where we are committed to providing exceptional care to our community. We are currently seeking a skilled and compassionate Medical Receptionist to join our Physical Therapy team. As the first point of contact for our patients, you will play a crucial role in providing a positive and welcoming experience. Our ideal candidate is someone who is organized, detail-oriented, and has a passion for helping others. If you are looking for a fulfilling role in a fast-paced and dynamic environment, we would love to hear from you.
- Greet and welcome patients and visitors in a friendly and professional manner.
- Register patients by collecting necessary personal and medical information.
- Schedule appointments and manage the appointment calendar for the Physical Therapy team.
- Answer phone calls and respond to emails promptly and courteously.
- Verify insurance information and assist patients with any insurance-related inquiries.
- Collect and process payments for services rendered.
- Maintain patient confidentiality and ensure HIPAA compliance at all times.
- Collaborate with the Physical Therapy team to ensure smooth patient flow and efficient operations.
- Keep the reception area clean, organized, and stocked with necessary supplies.
- Provide excellent customer service by addressing patient concerns and resolving issues in a timely manner.
- Maintain accurate and up-to-date patient records.
- Communicate effectively with other departments and healthcare professionals as needed.
- Attend training sessions and stay updated on company policies and procedures.
- Assist with administrative tasks such as filing, faxing, and scanning.
- Uphold the mission, values, and standards of Presbyterian Healthcare Services in all interactions with patients, visitors, and colleagues.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Medical Receptionist - Physical Therapy Position At Presbyterian Healthcare Services Would Be A High School Diploma Or Ged. This Demonstrates Basic Competency In Language And Math Skills, As Well As The Ability To Follow Instructions.
Previous Experience In A Medical Setting: Presbyterian Healthcare Services May Prefer A Candidate With Previous Experience In A Medical Setting, Especially In A Physical Therapy Office. This Would Indicate An Understanding Of Medical Terminology, Familiarity With Patient Paperwork And Scheduling, And Experience With Insurance Verification And Billing Procedures.
Strong Communication And Customer Service Skills: As The First Point Of Contact For Patients, A Medical Receptionist - Physical Therapy Must Possess Excellent Communication And Customer Service Skills. This Includes The Ability To Listen Attentively, Speak Clearly, And Handle Difficult Situations With Tact And Empathy.
Proficiency In Computer Systems And Software: Most Medical Receptionist Positions Require The Use Of Electronic Health Records (Ehr) Systems, Scheduling Software, And Other Computer Programs. A Qualified Candidate Should Have Experience With These Systems Or Be Able To Quickly Learn And Adapt To New Technology.
Knowledge Of Medical Terminology And Insurance Processes: A Medical Receptionist - Physical Therapy At Presbyterian Healthcare Services Should Have A Basic Understanding Of Medical Terminology And Procedures, As Well As Knowledge Of Insurance Processes. This Includes Verifying Insurance Coverage, Collecting Co-Pays, And Understanding Billing Codes And Procedures.
Communication Skills
Multitasking
Organizational Skills
customer service
Medical Terminology
Electronic medical records (EMR)
Insurance Verification
Scheduling Appointments
Patient Check-In
Billing And Coding
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Receptionist - Physical Therapy in Albuquerque, NM, USA is between $25,000 to $35,000 per year. However, this can vary depending on factors such as experience, location, and employer. Some medical receptionists may also receive additional benefits and bonuses.
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Presbyterian Healthcare Services is a private not-for-profit health care system and health care provider in the State of New Mexico. It owns and operates 8 hospitals in 7 New Mexico communities. It also operates Presbyterian Health Plan.
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