Medical Receptionist - Neurology
At Presbyterian Healthcare Services, we are committed to providing exceptional care to our patients and their families. As a Medical Receptionist in our Neurology department, you will play a crucial role in ensuring our patients receive the highest quality of care. We are seeking a dedicated and compassionate individual who is passionate about making a positive impact in the lives of others. If you have excellent communication and organizational skills, a strong attention to detail, and a desire to work in a fast-paced medical environment, we encourage you to apply for this exciting opportunity. Join our team and become a valued member of our healthcare family.
- Greet and check-in patients in a friendly and professional manner
- Schedule patient appointments and maintain an organized and efficient appointment book
- Collect and verify patient demographic and insurance information
- Answer phone calls and respond to patient inquiries and concerns
- Maintain patient records and update information as needed
- Work closely with healthcare providers to ensure smooth patient flow and timely appointments
- Handle patient payments and billing inquiries
- Collaborate with other medical receptionists to ensure coverage and support for the department
- Maintain a clean and organized reception area
- Adhere to HIPAA regulations and maintain patient confidentiality
- Assist with administrative tasks, such as filing, faxing, and scanning documents
- Attend training and meetings to stay current on policies and procedures
- Provide exceptional customer service to patients and their families
- Handle difficult situations with empathy and professionalism
- Communicate effectively with patients, coworkers, and healthcare providers
- Demonstrate a strong understanding of medical terminology and procedures
- Serve as a positive and reliable representative of Presbyterian Healthcare Services
- Continuously strive to improve processes and enhance the patient experience.
Knowledge Of Neurology Terminology: A Medical Receptionist At Presbyterian Healthcare Services Should Possess A Sound Understanding Of Medical Terminology Related To Neurology. This Will Ensure Accurate Communication And Documentation Of Patient Information.
Proficient In Electronic Medical Record (Emr) Systems: Presbyterian Healthcare Services Utilizes Electronic Medical Record Systems For Patient Documentation. A Medical Receptionist Should Be Familiar With These Systems And Have The Ability To Efficiently Navigate And Input Data.
Excellent Communication Skills: As The First Point Of Contact For Patients, A Medical Receptionist Must Have Strong Communication Skills To Interact With Patients, Doctors, And Other Staff Members. This Includes Clear Verbal And Written Communication, Active Listening, And The Ability To Handle Difficult Situations With Empathy And Professionalism.
Multitasking And Organizational Skills: Working In A Busy Medical Office, A Medical Receptionist Must Be Able To Handle Multiple Tasks Simultaneously While Maintaining Accuracy And Attention To Detail. Strong Organizational Skills Are Also Necessary To Keep Track Of Patient Appointments, Schedules, And Other Administrative Tasks.
Experience In Healthcare Setting: While Not Always Required, Experience Working In A Healthcare Setting, Specifically In Neurology, Can Be A Valuable Asset For A Medical Receptionist At Presbyterian Healthcare Services. This Experience Can Provide A Strong Foundation In Medical Terminology, Emr Systems, And Patient Interactions.
Multitasking
customer service
Medical Terminology
Electronic Medical Records
Medical coding
Phone Etiquette
Insurance Verification
Attention
Administrative Tasks
Scheduling Appointments
Patient Check-In/Check-Out
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Receptionist - Neurology in Albuquerque, NM, USA is between $30,000 and $39,000 per year. This may vary depending on factors such as years of experience, specific job duties, and the employer's location and size.
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Presbyterian Healthcare Services is a private not-for-profit health care system and health care provider in the State of New Mexico. It owns and operates 8 hospitals in 7 New Mexico communities. It also operates Presbyterian Health Plan.
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