Medical Receptionist - General Surgery
Are you passionate about providing exceptional customer service and working in a fast-paced, dynamic environment? Do you have a strong background in the healthcare industry and a desire to support patients and their families? If so, we have an exciting opportunity for you as a Medical Receptionist in our General Surgery department at Presbyterian Healthcare Services. In this role, you will play a vital role in welcoming and assisting patients, scheduling appointments, and maintaining accurate records. Your positive attitude, attention to detail, and excellent communication skills will make you an essential part of our team. If you meet the qualifications and are ready to make a difference in the lives of our patients, we invite you to apply for this position.
- Greet and welcome patients and their families in a friendly and professional manner.
- Schedule patient appointments and maintain accurate and up-to-date records of appointments.
- Answer phone calls and respond to inquiries from patients, their families, and other healthcare professionals.
- Assist patients with completing necessary forms and paperwork.
- Verify insurance information and collect co-payments from patients.
- Maintain a neat and organized reception area.
- Collaborate with other healthcare team members to ensure efficient and effective patient care.
- Handle sensitive and confidential information with discretion and follow HIPAA guidelines.
- Communicate with patients regarding any changes to their appointments or procedures.
- Provide exceptional customer service by addressing patient concerns and resolving any issues.
- Stay updated on medical terminology and procedures to accurately assist patients and healthcare professionals.
- Adhere to all organizational policies and procedures, including safety and infection control protocols.
- Attend training and meetings as required to maintain knowledge and skills.
- Perform other duties as assigned by the supervisor.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Medical Receptionist Position At Presbyterian Healthcare Services Is A High School Diploma Or Equivalent. This Demonstrates Basic Knowledge And Competency In Reading, Writing, And Basic Math Skills.
Medical Office Experience: Prior Experience In A Medical Office Setting, Preferably In A Surgical Department, Is Highly Preferred For This Role. Candidates With Experience In Scheduling Appointments, Handling Patient Inquiries, And Maintaining Medical Records Will Be Considered As Strong Candidates.
Knowledge Of Medical Terminology: A Strong Understanding Of Medical Terminology Is Necessary For A Medical Receptionist At Presbyterian Healthcare Services. This Includes The Ability To Accurately Document And Communicate Information Related To General Surgery Procedures, Diagnoses, And Treatments.
Customer Service Skills: Excellent Customer Service Skills Are Essential For A Medical Receptionist Position. This Includes The Ability To Communicate Effectively With Patients, Families, And Healthcare Professionals In A Compassionate And Respectful Manner.
Organizational And Time Management Skills: A Medical Receptionist At Presbyterian Healthcare Services Must Be Detail-Oriented And Possess Strong Organizational And Time Management Skills. This Includes The Ability To Multitask, Prioritize Tasks, And Manage A High Volume Of Patient Appointments And Inquiries.
Data Entry
Communication
Time Management
Multitasking
customer service
Medical Terminology
appointment scheduling
Insurance Verification
Hipaa Compliance
Patient Registration
Electronic Health Records
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Medical Receptionist - General Surgery in Albuquerque, NM, USA is $27,000 - $38,000 per year. This range can vary depending on the individual's experience, education, and specific duties within the general surgery practice. It is important to note that salaries may also vary based on the specific employer and the overall job market in the area.
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Presbyterian Healthcare Services is a private not-for-profit health care system and health care provider in the State of New Mexico. It owns and operates 8 hospitals in 7 New Mexico communities. It also operates Presbyterian Health Plan.
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