Medicaid Outreach & Retention Representative
Welcome to Presbyterian Healthcare Services, where we are dedicated to providing quality healthcare services to our community. We are currently seeking a Medicaid Outreach & Retention Representative to join our team. As a representative, you will play a crucial role in connecting individuals with Medicaid coverage and ensuring their continued enrollment in our healthcare services. We are looking for a compassionate and driven individual who is passionate about helping others and has a strong understanding of Medicaid guidelines and regulations. If you are committed to making a positive impact in the lives of others, we encourage you to apply.
- Connect with individuals in the community to educate them about Medicaid coverage and the services available at Presbyterian Healthcare Services.
- Build relationships with potential and current Medicaid beneficiaries to help them navigate the enrollment process and ensure their continued enrollment.
- Collaborate with other team members to develop and implement outreach strategies to reach underserved populations and increase Medicaid enrollment.
- Stay up-to-date on Medicaid guidelines and regulations to accurately inform individuals about eligibility requirements and coverage options.
- Provide excellent customer service to individuals seeking Medicaid coverage, addressing any questions or concerns they may have.
- Utilize various communication methods, such as phone calls, in-person meetings, and digital platforms, to reach out to potential and current beneficiaries.
- Work closely with the billing and enrollment departments to verify eligibility and resolve any enrollment issues.
- Maintain accurate records of outreach efforts and enrollment activities, ensuring compliance with all relevant regulations and guidelines.
- Participate in community events and health fairs to promote Medicaid enrollment and raise awareness of Presbyterian Healthcare Services.
- Continuously evaluate and improve outreach and retention strategies to better serve the community and meet enrollment goals.
Experience In Medicaid Eligibility Determination And Enrollment Processes: The Ideal Candidate Should Have Prior Experience Working With Medicaid Programs And Be Familiar With The Eligibility Requirements And Enrollment Procedures.
Knowledge Of Healthcare Industry And Regulations: A Thorough Understanding Of The Healthcare Industry, Including Government Regulations And Policies Related To Medicaid, Is Essential For This Role.
Strong Communication And Interpersonal Skills: As A Medicaid Outreach & Retention Representative, The Candidate Will Be Interacting With A Diverse Range Of Individuals, Including Patients, Healthcare Providers, And Government Agencies. Excellent Communication And Interpersonal Skills Are Crucial For Building Relationships And Effectively Conveying Information.
Organizational And Time Management Skills: This Job Involves Managing A Large Caseload Of Medicaid Clients And Ensuring Timely Enrollment And Ongoing Retention. The Candidate Should Have Strong Organizational And Time Management Skills To Effectively Handle Multiple Tasks And Meet Deadlines.
Empathy And Cultural Sensitivity: Working With Medicaid Clients Requires A High Level Of Empathy And Cultural Sensitivity. The Ideal Candidate Should Be Able To Understand And Address The Unique Needs Of Diverse Populations And Provide Compassionate Support To Clients.
Communication
Multitasking
customer service
Cultural competency
Empathy
Organization
Problem-Solving
Interpersonal
Time-Management
Relationship-Building
Outreach Strategies
Medicaid Knowledge
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medicaid Outreach & Retention Representative in Albuquerque, NM, USA is $40,000 - $55,000 per year. However, this can vary depending on the specific job duties, experience level, and the employer. Some factors that can influence salary include education, certifications, and additional skills.
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Presbyterian Healthcare Services is a private not-for-profit health care system and health care provider in the State of New Mexico. It owns and operates 8 hospitals in 7 New Mexico communities. It also operates Presbyterian Health Plan.
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